Great Service all around! Gary was the key factor in us choosing to go with CC Carpet. He genuinely cared about helping us and getting the right carpet to our liking. 100% highly suggest going with Gary at CC Carpet.
Everyone else was great as well from scheduling, paying and the install team. Great all the way around.
Business response • 16 days ago
Thank you, Rick! We're glad to hear that Gary made such a positive impact and that you had a great experience with our entire team. Your recommendation means a lot to us!
Love our carpet-fast, affordable and beautiful!
Business response • 18 days ago
Thank you, Regina! We're glad you love your carpet and appreciate your kind words about our service.
I must give CC carpet a five star rating due to their professionalism and great staff. I had the carpet replaced in my home and they had to move furniture from room to room but it was done in one days time and it looks amazing. They originally did it 20 years ago. Absolutely will suggest them to my friends and family. The price was right and they came out to give a free estimate. They also did a follow up to make sure I was satisfied! Great job CC carpet.
Business response • 18 days ago
Thank you, Conswello! We appreciate your kind words about our professionalism and staff. It’s wonderful to hear that you’re happy with your new carpet and that the process went smoothly. Your recommendation means a lot to us!
Patient, helpful staff helped me pick just the right carpet. Installers were all about their business. I could tell they were knowledgeable and experienced. Done in just two hours !
Business response • a month ago
Thank you, Gail! We're glad to hear our staff helped you find the perfect carpet and that the installation went smoothly. We appreciate your feedback and hope you enjoy your new flooring!
The whole process was great. From the showroom, home consultation, to installation- everything went so smoothly! Thank you, CCCarpet!
Business response • a month ago
Thank you, Hollie! We're so glad to hear that you had a smooth experience from the showroom to installation. Your kind words mean a lot to us!
C c's carpet installers did an excellent job on the installation.They were very nice.They arrived on time, they worked all day, and they were very quick.The install looks absolutely amazing. I'll continue to use cc's for all of my flooring needs.
Business response • 2 months ago
Thank you, Cynthia, for your wonderful feedback! We're glad to hear that our carpet installers met your expectations and that you're pleased with the results. We appreciate your continued support for all your flooring needs!
Business response • 2 months ago
Thank you, Tk, for taking the time to leave a review. We appreciate your support!
Carpeted four bedrooms. The whole experence was pleasant. The sales people (Josh) were great to deal with. Installers arrived on time and were very profesional. They were in and out in four hours and did a great job. I wholely recomend this company.
Business response • 3 months ago
Thank you, Clay! We're glad to hear you had a pleasant experience and that Josh and our installation team met your expectations. Your recommendation means a lot to us!
We have used CC Carpet for several installations. They are the best; the best service and the best prices!
Business response • 4 months ago
Thank you, Lila! We appreciate your kind words and are glad to hear that you've had great experiences with our service and pricing. Your support means a lot to us!
CC Carpet was easy to work with and did a great job installing a hardwood floor in a very professional/timely manner.
Business response • 4 months ago
Thank you, Robert! We're glad to hear you found working with us easy and that you were satisfied with the hardwood floor installation. Your support means a lot to us!
They did a great job. The installers were very mindful of our needs. I would use them again
Business response • 4 months ago
Thank you, Analyn! We're glad to hear that you had a positive experience and that our installers were attentive to your needs. We appreciate your support and look forward to working with you again!
What a wonderful experience. This is the second time we have used CC Carpet. The installation team was terrific. Kudos for a great experience.
Great they came to house to show samples and job done very quickly and professionally
Business response • 5 months ago
Thank you, Robert, for your kind words! We're glad to hear that our team provided quick and professional service during the samples presentation. Your satisfaction means a lot to us!
Very satisfied with CCCarpet . I would be happy to recommend them to anyone
Business response • 8 months ago
Thank you, Paulette! We're so glad to hear you're satisfied with CCCarpet and appreciate your willingness to recommend us.
ABSOLUTELY seamless, From the choosing of the carpet, showing us so many samples until we found what we wanted (JESSIE WAS SO PATIENT WITH US) Explained the financing, came to our home right on time to do the measurements, Absolutely the best sales experiece we have ever had.
We were not available for installation until a couple of weeks later. Here it is August ,so very hot our a/c is not working properly. Our installers came right on time, had to apologize it is so hot and all we had was a couple of fans and ceiling fans, Not so much cool there. These folks worked all day tearing out and installing our new carpet. Thank Goodness I did have cold bottles of water and popcycles to help with the heat, I cannot believe what an absolutly fabulous job this crew did in this awful heat. We have had this done before with another company and it was not pleasant . they did a sloppy job.
The installers ,Jessie and C C Carpet really took care of all of our needs today. This just shows that C C Carpet is a class act from beginning to end. Than you again for a fabulous job. Gerald & Linda Goff
Business response • 8 months ago
Thank you, Linda, for your wonderful feedback! We're delighted to hear that Jessie and the team provided you with a seamless experience and did such a fantastic job despite the heat. Your appreciation means a lot to us, and we're grateful for the opportunity to serve you.
ABSOLUTELY seamless, From the choosing of the carpet, showing us so many samples until we found what we wanted (JESSIE WAS SO PATIENT WITH US) Explained the financing, came to our home right on time to do the measurements, Absolutely the best sales experiece we have ever had. We were not available for installation until a couple of weeks later. Here it is August ,so very hot our a/c is not working properly. Our installers came right on time, had to apologize it is so hot and all we had was a couple of fans and ceiling fans, Not so much cool there. These folks worked all day tearing out and installing our new carpet. Thank Goodness I did have cold bottles of water and popcycles to help with the heat, I cannot believe what an absolutley fabulous job this crew did in this awful heat. We have had this done before by another companyand it was not pleasant and their work was sloppy.
Fast forward to today The installers Jessie and CCCarpet really took care of all of our needs. This just shows that CCCarpet is a class act from beginning to end. Than you again for a fabulous job. Gerald & Linda Goff
We have used CC Carpet for our home and for our business. Carpet, hardwood and vinyl flooring. Their pricing is very competitive! Special shout out to Gary. He has helped navigate all the options for our floors and is so enjoyable to work with. The install crews have been on time, clean and very kind. Communication is always excellent as well.
Highly recommend CC Carpet!
Business response • 8 months ago
Thank you, Lisa, for your wonderful feedback! We're glad to hear that you enjoyed working with Gary and that our install crews provided you with excellent service. Your recommendation means a lot to us!
Everyone was so easy to work with and the installation was fast, clean, and so professional. I love my new carpet!
Business response • 9 months ago
Thank you, Ronica! We're so glad to hear that you enjoyed the installation process and love your new carpet. Your satisfaction means a lot to us!
When you see an unplugged microwave, do you plug it in and use it? If you see a sink with a towel over the faucet and stuff stacked in it, do you remove the towel and use the sink? The guys who worked here do. Maybe it was done that way for a reason? I wish people respected other people's property.
I'm not lying about any of my experiences and the name shown is in error. Maybe you are just saying that to deflect? I'm having my floors done at this minute. Was thinking about a kitchen countertop but since I'm not truthful....
I picked your company because of the issues I had with ideal flooring, flooring direct, etc. Furthermore, I have a right to complain about workers who come in and treat my items like garbage when my family is out thousands of dollars.
Business response • 9 months ago
Hi Nacho, We take feedback seriously, but after reviewing our records, we have no indication you’ve been a customer or interacted with our team. We also noticed you’ve left similar reviews on several other flooring companies in the area. If there’s a legitimate issue you’d like to discuss, we’re happy to speak with you directly to clear things up. Otherwise, we kindly ask that reviews remain truthful and based on real experiences. — The CC Carpet Team
Business response • 9 months ago
Thank you, Robin, for your wonderful 5-star rating! We truly appreciate your support.
The whole process was easy. The sales rep was very friendly and knew what he was doing. The guys that installed the flooring was so friendly and knew what they were doing.
Business response • 9 months ago
Thank you, Lori! We're glad to hear that the process was easy for you and that our sales rep and installation team made such a positive impression. Your feedback means a lot to us!
Install and tile was excellent quality and professional service would definitely use them again! Definitely an All-Star team
Business response • 10 months ago
Thank you, Stuart, for your wonderful feedback! We're glad to hear you were impressed with the quality and professionalism of our team, and we look forward to working with you again!
CC Carpet was very professional with us. We had an initial meeting to discuss different options like how many rooms we wanted to cover and with what color.
Soon enough we figured both of those details out and got to pricing. Seemingly everything is ultra expensive these days so I was reasonably surprised to hear how fair the price was to do pretty much our entire second floor.
The installers were fast and did a great job. I even received a follow up call afterwards reminding me of the warranty on the labor which is also nice to have.
Overall a great experience and we love how plush the new carpet is. No complaints at all!
Business response • 1 year ago
Thank you, John, for your wonderful feedback; we're glad you found our pricing fair and appreciated the professionalism of our team, as well as the quality of the installation and follow-up. Enjoy your new plush carpet!
If you’re planning flooring or carpet replacements, we highly recommend CC’s Carpet. Before selecting CC’s, we got 3 estimates. One company’s estimate went from $56K to $13K. Another went from $23K to $11K. CC’s did not try to price gouge us. They did not give us a gaping price. Their price was less than $9K. Their customer service was AWESOME and we are very pleased with the installation contractors for both the vinyl flooring and the carpet. So if you’re looking to upgrade/replace your flooring, we highly recommend CC’s.
Business response • 1 year ago
Thank you, Salestus, for your wonderful review! We're so glad you had a positive experience with our pricing and customer service, and we appreciate your recommendation.
I had the carpet in 3 bedrooms fully replaced in less than 3 hours! On time arrival, efficient and professionally done install, fantastic clean up. Very pleased.
Business response • 1 year ago
Thank you, Angie, for your wonderful feedback! We're glad to hear you were pleased with the quick and professional service.