5
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5.0

407 reviews

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Amando Carigo 3 hours ago
Jay is a knowledgeable and courteous technician. Pleasure to deal with and very skilled in customer service relations. Difficult to find someone these days who has both skills!
Response from Business
Thank you very much for your review. Hope to see you again!
on Google
Bob Potter 7 hours ago
Response from Business
Thanks so much, Bob! Looking forward to helping you again.
on Google
Nancy Marquina a day ago
Response from Business
We so appreciate your business and can not wait to work with you again.
on Google
Adam Watson a day ago
Great and quick service. Took the time to explain what everything was/did and what my choices were.
Response from Business
Hi, Adam. Thanks for your review. Glad to hear you had a great experience.
on Google
parkerandanna borg 2 days ago
We needed a new bladder for our water filter system. Jay, the technician arrived in a timely manner with the new bladder and filters. He installed them efficiently and explained what we wo more »
Response from Business
Thanks for the stellar review, Parkerandanna.
on Google
KJ Iribe 5 days ago
Steve was wonderful. Was patient with my questions and very helpful. I learned more about my system for the future. Glad to use Mermaid Water again!
Response from Business
Thanks so much for taking time out of your day to leave us a review.
on Google
Robert Owens 5 days ago
Fixed lots of things and got system back to work properly.
Response from Business
Hi, Robert. Thanks so much for taking the time to write us a review.
on Google
Shauna Stelse 5 days ago
Taylor was very pleasant and knowledgeable. He checked our water, looked over our existing system and explained to us what we have and how it works. Since we are not the original purchaser i more »
Response from Business
Thank you very much for your review. Hope to see you again!
on Google
John Preston Brown 6 days ago
Steve was great. I always have a good experience with Mermaid
Response from Business
Hi, John. Thanks for your review. Glad to hear you had a great experience.
on Google
Karl Becker a week ago
Response from Business
Glad to know that you had a great experience.
on Google
Ian Moran a week ago
Mermaid’s communication, knowledge, and service actions have been perfect. Thank you.
Response from Business
Thanks for the stellar review, Ian.
on Google
Tara Newman a week ago
Thank you for everything! Steve was great. Very patient, took care of everything while I attended to an unexpected meeting.
Response from Business
Thanks so much for taking time out of your day to leave us a review.
on Google
Thomas Wilson a week ago
Taylor did an excellent job taking care of my water treatment system. He was professional, informative, and personable.
Response from Business
Hi, Thomas. Thanks so much for taking the time to write us a review.
on Google
Phyllis Villegoureix a week ago
On time, efficient delivery
Response from Business
Thank you very much for your review. Hope to see you again!
on Google
craig christman 2 weeks ago
Tech was very knowledgeable and on time. He explained every step of the service. A great experience- definitely continue to use Mermaid.
Response from Business
Hi, Craig. Thanks for your review. Glad to hear you had a great experience.
on Google
Linda Hardwick 2 weeks ago
Our technician Taylor did an exceptional job! He called to let us know when he would be arriving, he did a through job inspecting and replacing the parts we needed. We have been using Merm more »
Response from Business
Thanks for the stellar review, Linda.
on Google
Marty Salyars 2 weeks ago
Chris and his co-worker were professional, respectful, and extremely knowledgeable. They explained what they were going to do, and did it in a timely manner. They re-plumbed everything, upd more »
Response from Business
Thanks so much for taking time out of your day to leave us a review.
on Google
noe mendoza 2 weeks ago
Response from Business
Thank you so much for rating us so highly!
on Google
Randy Howard 2 weeks ago
Found problem quickly and efficiently and explained a few more critical things I needed to know about the system. Service was excellent.
Response from Business
Hi, Randy. Thanks so much for taking the time to write us a review.
on Google
Austin Petway 2 weeks ago
Response from Business
Thank you for the review, Austin
on Google
Brian G 2 weeks ago
Jay installed an Ice Maker Kit and, as always, was a pleasure to deal with. Great tech and a great, friendly personality and attitude.
Response from Business
Hi, Brian. Thanks for your review. Glad to hear you had a great experience.
on Google
Melissa Cross 3 weeks ago
As always, Mermaid Water was responsive and timely for helping with my water system. Our technician, Bryce, was friendly and professional.
Response from Business
Thank you very much for your review. Hope to see you again!
on Google
Pandor Hadjy 3 weeks ago
Response from Business
Thanks so much, Pandor! Looking forward to helping you again.
on Google
Tami Brown 3 weeks ago
Taylor Schofield did an amazing job! He was so thorough and professional in the placement of the filtration system. After everything was completed he carefully explained what needed to be d more »
Response from Business
Hi, Tami. Thanks for your review. Glad to hear you had a great experience.
on Google
Michael Pezzini 3 weeks ago
Tech was a real pro. Took the time to answer all my questions. Made sure my system was running up to specifications. Thanks for the great effort.
Response from Business
Thanks for the stellar review, Michael.