Blinds look great! And very quick installation.
Business response • a day ago
Hi, Franz. Thank you so much for taking the time to leave a review! We love reading reviews from our customers. 🤗
They arrived when scheduled and carefully detected the problem. A rad had to be ordered. The two men who installed the rod had to feed the roping through a very difficult situation were extremely pleasant, and I was pleased with the result and grateful that I had called the blind factory. They did a superb job and I would recommend them to everyone!you
Business response • 3 days ago
Hi, Peggy. Thanks for taking the time to share your kind words about The Blind Factory. We really value your feedback. Have a terrific day! 😁
Great staff, great quality
Business response • a month ago
Hi, Randi. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with The Blind Factory. We appreciate you! Have a spectacular day! 😃😃
Helped me repair my older vertical blinds. Helpful friendly staff.
Business response • a month ago
Hi, Fred. Thanks for taking the time to share your kind words about The Blind Factory. We really value your feedback. Have a terrific day! 😁
I bought a blind several years ago and it needed removed to have the entryway painted. The window is 2 stories up and I don’t have a tall ladder… the blind factory came out and was able to reinstall it quickly’
Business response • a month ago
Hi, Molly. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with The Blind Factory. We appreciate you! Have a spectacular day! 😃😃
Business response • a month ago
Hi, Tony. Thanks for taking the time to rate our business with your stars. We appreciate it! Have an awesome day!😁
If your looking for blinds, they got you covered.
Business response • 2 months ago
Hi, Brenda. Thank you so much for leaving us such a wonderful review! Our team works hard to make our clients feel they are getting the best quality products and service. We want you as a customer for life! Have a great day!🤩
We used The Blind Factory twice in 2025 and absolutely love our blinds. We had cellular shades (some light filtering and others were light blocking) put in throughout our house and had faux wood blinds put on our sunroom. They have held up well against pets and toddlers. After a year they look like they are as new as the day they were installed. Pam came to our home twice for measurements and with suggestions. The two gentlemen who came to our house each time to install were so kind and professional. Our house has windows of many different sizes and The Blind Factory was able to make custom sized blinds to fit all our windows. If we ever need new blinds again, we will definitely go back to The Blind Factory and would recommend them to anyone!
Business response • 3 months ago
Hi, Michelle! Thank you for your review. We work so hard to make our customers feel they had the best experience at The Blind Factory. We really appreciate the recommendation of The Blind Factory. Have a great day!😁
Third time using them across many years; blinds this time came in sooner than expected, installed quickly. While I understand that it's a business practice to try to sell the most expensive product that will meet the customer need, I would have appreciated being initially given options across all price points instead of having to request it.
Business response • 3 months ago
Hi, Tammy! Thank you so much for continuing to choose us over the years! We’re happy to hear your blinds arrived early and were installed quickly. We truly appreciate your feedback about offering a wider range of pricing options upfront, and we will keep it in mind as we continue improving the customer experience. Thanks again for your support of The Blind Factory.
Made repairs to a large blind. Very knowledgeable. Reasonable price
Business response • 3 months ago
Hi, Joe. Thank you so much for leaving us such a wonderful review! Our team works hard to make our clients feel they are getting the best quality products and service. We want you as a customer for life! Have a great day!🤩
Everything went so smoothly. It works great just what we wanted.
Business response • 4 months ago
Hi, Frank. Thank you so much for leaving us such a wonderful review! Our team works hard to make our clients feel they are getting the best quality products and service. We want you as a customer for life! Have a great day!🤩
Met with Matt of the Blind Factory and he walked us through all of the options for window coverings. Excellent advice and recommendations. We made our selections for several areas of our house. Pricing was reasonable and competitive. Quality off the charts. Everything from the time we walked into the Blind Factory to the final installation was perfect. Most importantly we are absolutely thrilled with our window shades!
Business response • 5 months ago
Hi, Steve! Thank you for your review. We work so hard to make our customers feel they had the best experience at The Blind Factory. And, we really appreciate that you took the time to share your feedback. Have a great day!😁
I was very impressed by the guidance by my salesperson in selecting just the right shade for the triple glass door in our house. The selections were great and the price was right in my budget. I wouldn't go anywhere else to buy shades and blinds for my home.
Business response • 5 months ago
Hi, Bonnie! Thank you for your kind words and feedback. 😃 Thanks for being a great customer. Have a wonderful day!
At the store they have a good selection of blinds that I was looking for. After I picked the blinds I wanted they scheduled a visit for measurement. The order was placed and when ready they scheduled an install date. The crew that measured also did the install. We couldn’t be happier.
Business response • 5 months ago
Hi, James. Thanks for taking the time to share your kind words about The Blind Factory. We really value your feedback. Have a terrific day! 😁
Installation went smooth. Product is acceptable.
End caps on valence are loose and fall off.
Business response • 7 months ago
Hi, Guy. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with The Blind Factory. We appreciate you! Have a spectacular day! 😃😃
I placed a call to determine whether my blinds could be repaired. Matt was very helpful and informative. The blinds now work perfectly, and the labor cost for repair was reasonable. The work was completed on time and just as described. Thank you!
Business response • 7 months ago
Hi, Diana. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with The Blind Factory, and we will make sure we share your comments with Matt. Have a spectacular day! 😃😃
The customer service component was top notch! The installers work was excellent!
No complaints, whatsoever.
I will continue to use The Blind Factory in the future and highly recommend this business to anyone who needs window coverings.
Business response • 9 months ago
Hi, Barb! Thank you for your review. We work so hard to make our customers feel they had the best experience at The Blind Factory. And, we really appreciate that you took the time to share your feedback. Have a great day!😁
Outstanding service..both with our sales lady and having the blinds installed. Top notch
Business response • 9 months ago
Hello, Heather. Thank you for leaving us a super review! We love what we do, and are so happy you noticed. Have a terrific day! 🤗
We discovered The Blind Factory while searching for affordable blinds to replace our 20-year-old high-end window blind that quit functioning. Blind Factory was actually able to restore our blinds! We were elated. And the employees were friendly and very professional.
Business response • 11 months ago
Hi, Bobbie. Thank you so much for taking the time to leave a review! We love reading reviews from our customers. 🤗
Business response • a year ago
Hi, Edith. Thank you so much for your stars. We appreciate it!😀
A great sales experience and fast, competent installation. Five stars.
Business response • a year ago
Hello, James. Thank you for leaving us a super review! We love what we do, and are so happy you noticed. Have a terrific day! 🤗
Process went well
Business response • a year ago
Hi, Marcus. Thanks for taking the time to share your kind words about The Blind Factory. We really value your feedback. Have a terrific day! 😁
My friend recommended them. They answered my questions and Pam came to do the measurement. Even agreed to add to install some blind that I have. The installation was professional and fast that I decided to install new blinds in the family room. When Pam came again for the measurements I asked her if they do curtains too. She say yes and took the measurement on my bay window.
Update: Bay window curtains came and were installed. Just perfect.
Highly recommend them
Business response • a year ago
Hi, Betsy. Thank you so much for taking the time to leave a review! We love reading reviews from our customers and are delighted that you are pleased with your new blinds and curtains. 🤗
Wonderful sales help. Great installation, Would recommend.
Business response • a year ago
Hi, Mary. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with The Blind Factory. We appreciate you! Have a spectacular day! 😃😃
The Blind Factory experience was great from beginning to end. Pam came to our house with good suggestions and a wonderfully friendly face! The wait for installation was quicker than anticipated. Then the installer was terrific. He came in, did his job with no mess and was so friendly. Even our cats loved him! I highly recommend them for any needs you might have!
Business response • a year ago
Hi, Karen. Thanks for taking the time to share your kind words about The Blind Factory. We really value your feedback. Have a terrific day! 😁