Customer Reviews

5.0

Showing 94 featured reviews,
Rating based on these only
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2 reviews with no rating
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Johann Kooger
•  a month ago

Hana is very professional and easy to work with. We have a complicated set up involving multiple investment properties and Hana was able to find us the best lender's on her panel that were suited for our situation and was able to help us continue to move forward with more properties. Highly recommend 👌

Business response a month ago

Thank you Johann, I am thrilled to be part of your investment journey , it is very inspiring . Thank you for your business .

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Sam Thomas
•  a month ago

Business response a month ago

Hi, Sam. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

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•  2 months ago

Hana was great. Always on top of everything. Liaising promptly with the bank, conveyancer and the agent. Very good broker, highly recommended. Thank you very much, Hana.

Business response 2 months ago

Hi, Milane. We appreciate the kind words and are glad we could provide you with a positive experience!

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Wendy Zhang
•  2 months ago

Hana has been an absolute pleasure to work with. She is highly professional, responsive, and genuinely committed to achieving the best outcomes for her clients while maintaining clear and proactive communication throughout the process.

What really stands out is her attention to detail, strong understanding of the lending process, and the care she puts into every deal. She is organised, transparent, and always willing to go the extra mile to ensure transactions progress smoothly for all parties involved.

It’s refreshing to work with someone so knowledgeable, reliable, and easy to deal with. I truly appreciate all of Hana’s hard work and look forward to working together on many more deals in the future. Thank you again, Hana!

Business response 2 months ago

Hi, Wendy. Your feedback is highly appreciated. Thank you for the review!

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Sarah Wetzel
•  2 months ago

Hana gave us individualised attention no matter what time of day or night we bothered her. She was patient, despite our billion questions and naivety with the whole process, and she even checked a month after to make sure things were going well. Definitely made the process smoother and would use her again (except I am so happy with our new place that I hope we never move)

Business response 2 months ago

Sarah and Nev, i am so happy that you love your new place and don't want to move. I look forward to seeing you soon. Hana

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Alan Lindeque
•  4 months ago

Thank you Hana for being such an incredible broker, you have helped us so many times over the last 9 years. Moreover, you are a great advisor, support and have become a very dear friend.

You never gave up on this last deal, even moving out of the way to bring in another specialist to get us the result… we couldn’t thank you more 👏

We thoroughly endorse anyone looking for a savvy, tenacious financial broker for all your personal and commercial finance requirements.

Business response 4 months ago

Hi, Alan. We appreciate the kind words and are glad we could provide you with a positive experience!

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Cameron Gilbey
•  6 months ago

Hana helped me purchase my first home, and she was such a powerful advocate for me to move through the process, especially when i felt overwhelmed during the process, she was there by my side offering me very helpful and practical advice to keep moving with. I cant recommend Hana enough, I would have been lost without her help throughout. Thank you Hana.

Business response 6 months ago

Thank you Cameron, I love supporting first home buyers like you on the journey to get their first property , it was my pleasure working with you and getting to know you. Hana , HANA Finance Solutions

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David Guberek
•  6 months ago

Hana is one of the best in the business. She is professional, personable and her attention to detail is outstanding. If you are looking for a stress free and smooth transaction then look no further. I look forward to working with Hana again soon.

Business response 6 months ago

Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Adrian Davis
•  8 months ago

Hana is amazing highly recommend

Business response 8 months ago

Hi, Adrian. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Pooja Kumar
•  9 months ago

I trust Hana to help and guide me through my financial decisions

Business response 9 months ago

Hi, Pooja. We are thrilled to learn that you had a positive experience with us!

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Jennifer White
•  11 months ago

Hana has helped us with 3 property purchases now and she’s been amazing every time. Super responsive, genuinely caring & friendly, and knowledgeable on everything involved with purchasing a property in Australia.

Highly recommend!

Business response 11 months ago

Hi, Jennifer. Your feedback is highly appreciated. Thank you for the review!

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Robert Kawczyk
•  1 year ago

Business response 1 year ago

Hi, Robert. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

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Laurie
•  1 year ago

Hana has done a few deals for us now, she works very diligently to get us the loan that suits our family the best. She goes above and beyond.

Highly recommend!

Business response 1 year ago

Hi, Laurie. Thank you so much for leaving us a stellar review!

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max dedek
•  1 year ago

Hana was great to deal with. We felt really comfortable and knew we were in good hands through the whole process. We highly recommend her service to anyone who is looking for a good and reliable mortgage broker. We just wanted to say thank you for your hard work in securing a mortgage for us.

Business response 1 year ago

Hi, Max. We are thrilled to learn that you had a positive experience with us!

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Jessie Rudd
•  1 year ago

Hana helped us purchase a commercial warehouse in Byron using equity in our primary residence and refinance a construction/investment loan which she previously helped us secure in 2017. Hana is very capable, knowledgeable and responsive. Would recommend Hana to anyone who's lucky enough to be able to participate in the Australian housing market.

Business response 1 year ago

Hi, Jessie. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Emily S.
•  1 year ago

Hana found me an excellent rate. She convinced the bank to take me on despite needing some exceptions. I needed some who could also explain the best way to use offset accounts to improve the overall financial picture. I strongly recommend working with Hana.

Business response 1 year ago

Hi, Emily. Thank you so much for leaving us a stellar review!

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Ismat Ara Najnin
•  1 year ago

Business response 1 year ago

Hi, Ismat. Thank you so much for rating your experience with us so highly!

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Nima Truman T.
•  1 year ago

Excellent and beneficial service, highly recommend

Business response 1 year ago

Hi, Nima. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Simone Towndrow-Smith
•  1 year ago

I fully recommend Hana for her broking services. Her communication skills are excellent. She knows her market and we received optimum results .

Professional, down to earth service. 5 stars.

Business response 1 year ago

Hi, Simone. We appreciate the kind words and are glad we could provide you with a positive experience!

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H Truman
•  1 year ago

Hana is a professional broker. She is very accurate and a hard work person and comes with a good result end of the day. We are very satisfied with her service. Highly recommended to anyone.

Thanks Hana,

Business response 1 year ago

Hi, Hamid, Your feedback is highly appreciated. Thank you for the review!

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Shane Briggs
•  1 year ago

Hana helped us buy our first home and has just recently helped us refinance that current home loan.

Her knowledge, expertise and manner is second to none.

Hana has made this process feel smooth and without stress involved.

We would and continue to highly recommend Hana and her business to our family and friends, whether that be to buy a home, purchase an investment property, refinance to take out equity or simply to get a better interest rate to save extra money.

Thank you again Hana.

Business response 1 year ago

Hi, Shane. Thank you so much for leaving us a stellar review!

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Jade Briggs
•  1 year ago

Hana was so good to us throughout the process of buying our first home.

She was there at any time answering our crazy 21 questions, she made the process so smooth and was backing us every step of the way. Thank you Hana.

😀

Business response 4 years ago

Jade, it was an amazing speed, we worked together for over a year and in one month all happened. your move, mortgage, property purchase. Well done you both. I look forward to coming over and inspecting the property at the first opportunity. :-)

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Michelle T.
•  2 years ago

Hana provided exceptional service, offering competitive rates and personalised support, making the refinancing process smooth and stress-free.

Business response 2 years ago

Hi, Michelle. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Gil Nafte
•  2 years ago

We found Hana to be the consummate professional.

She understood our needs better than we did.

She developed multiple strategies for us to pursue.

She communicated with and coordinated everyone involved in the transaction.

She explained all aspects of a complex situation and as a result, we had no surprises and an excellent outcome for all.

We highly recommend Hana as your broker in your next property purchase - home or investment.

Business response 2 years ago

Hi, Gil. We are thrilled to learn that you had a positive experience with us!

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Samantha Perumal
•  2 years ago

Hana is very kind and was gracious to answer all our questions. She helped explain each stage of the process and walked us through to the end! Thankyou for helping us!

Business response 2 years ago

Hi, Samantha. Thanks for taking the time to share your positive experience. We truly appreciate it!