Kylie was such an attentive listener and gave great advice! Will definitely be returning
I had a very good experience. Everyone was very professional and pleasant. I felt very comfortable with the Dr and the staff.
Business response • 3 years ago
Jacquelyn Thank you for the 5 stars!
good guidance and learning as you decide how to take the best care of your skin
Always top notch customer service and world class care! A really comfortable enjoyable office and great staff!
Wonderful office, with kind and thorough providers!
Nothing else just "Professional service"
Thank you!
Kylie is the best!
Kylie is exceptional! I would give her infinite stars if I could. She is incredibly well-versed and knowledgeable, and knows the best-suited ways that will help resolve your concerns. I also appreciate her warm bedside manner, which is a unique quality in a clinician. In addition, messaging with Kylie is very efficient and timely. Every time I reach out to her she replies promptly, and with effective solutions. I am so lucky to have found her!
Kylie is exceptional. I would give her infinite stars if I could. She is incredibly well-versed and knowledgeable, and knows the best-suited ways that will help resolve your concerns. I also appreciate her warm bedside manner, which is a unique quality in any clinician. In addition, messaging with Kylie is very efficient and timely. Every time I reached out to her she replied promptly, and with effective solutions. I am so lucky to have found her!
Business response • 4 months ago
Hi, Kieren . Thank you for taking the time to rate us! Thanks, NorCal Dermatology Group
Everyone there is sweet and kind and they have really helped me with my skin!
Business response • 4 months ago
Hi Eliana, Thank you for your kind review! We're so happy to hear you've had a great experience with our team and that we've been able to help with your skin. We appreciate your support and look forward to seeing you again! Berman Skin Institute
I give this office five stars for the following reasons. My experience was positive from the moment I opened the door was greeted by the very pleasant Receptionist as well as my consultation. This is my third consultation for a condition called CCCA. Which is a form of alopecia and permanent hair loss. I came in hopes of having PRP treatments. My consultation with nurse practitioner Kylie was Informative and thorough. She showed compassion knowing hair loss can be traumatic. She explained why PRP would not be the best option for my condition. Instead she agreed with my current regimen from my primary derm. She could’ve easily sold me a package of PRP treatments. I left feeling seen, respected and more optimistic that I will combat this hair loss madness.
I saw Kylie for a full-body scan. She found a couple of potentially precancerous spots and froze them. She's warm and friendly and she quickly put me at ease in her examination. She explained everything before proceeding. I have no doubts about her competence and feel I am in good hands with her. The office staff was welcoming and efficient. I'm a new patient but I was able to get an appointment quickly (my previous dermatologist couldn't see me for 5 months). I'm very happy with this new dermatoloogy practice.
Kylie is the best. Warm, funny, informative and intelligent.
Parking is a nightmare. But they were great. I had a mole removed. I saw Kylie Kofler. She was thorough and explained everything carefully. I will get the results of the biopsy in 3 weeks.
Great office staff and helpers🩷
Business response • 7 months ago
Thank you for your positive feedback. We're glad you had a great experience.
Love the office, doctor Kelly is amazing, I felt comfortable and like home at this dermatology office. They treat patients like the patient is the only one, literally!
After being repeatedly dismissed for a dermatology referral by my PCP at Kaiser for a routine skin check, my friend recommended I visit Kylie for some peace of mind– I was not disappointed! The office is very clean & everyone I encountered was so welcoming! Dr. Kofler was absolutely wonderful, very thorough, and patiently answered all my questions while also talking me through every part of the procedure. They were also very conscious & transparent about pricing, as I was paying out of pocket, which I appreciated tremendously. The cherry on top was that I was sent home with a goodie bag chock-full of sunscreen/moisturizer samples! Highly recommend and will be returning!
The experience was excellent. Staff were very friendly and helpful! PA Kylie was very professional and to the point. She assured me that the spot on my forehead was not malignant and did not need to be treated. My wife and I will be going to her for our future dermatological care.
High quality care, support, and medical knowledge
Business response • 10 months ago
Corinne Thank you for the 5 stars!
Responded quickly to a serious skin issue
Friendly, efficient and knowledgeable staff. Kylie listened to me, asked pertinent questions, explained procedure and follow up process. A great place to go for dermatology needs!
Kylie Kofler is a great dermatologist! Very kind, attentive, and respectful. Thank you.
Professional and excellent service. My son has hand skin eczema and an issue; after 2-3 sessions, his skin improved a lot. Highly recommend.