Customer Reviews

5.0

Showing 1,862 featured reviews,
Rating based on these only
5
4
3
2
1
user-pic
Valerie M Rivera
•  a day ago

Had excellent service from the salesman Mathew very courtesy & respectful

Business response a day ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

user-pic
Rebecca M Cavazos
•  2 days ago

Raquel was very helpful and efficient?. Come see her for all your furniture needs

Business response 2 days ago

Thank you Rebecca for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

user-pic
Angie Trejo
•  2 days ago

Eddie was very helpful and knowledgeable with the products and warranties.

Business response 2 days ago

Hi, Angie. Thanks for taking the time to share your positive experience. We truly appreciate it!

user-pic
Alejandro Rodriguez
•  3 days ago

Business response 3 days ago

Hi, Alejandro. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

user-pic
Gloria Ligocky
•  4 days ago

Eddie from the Calallen/Annaville location made things so easy! He was patient and attentive. He assisted me in ordering everything I needed for our new home! If you need to be taken by the hand and walked through all the great prices and different items, he is definitely the one!! Go see Eddie for all your furniture needs, you won’t regret it.

Business response 4 days ago

Hi, Gloria. We are thrilled to learn that you had a positive experience with us!

user-pic
Pamela Garza
•  4 days ago

Raquel was friendly and very helpful

Business response 4 days ago

Hi, Pamela. Thank you so much for leaving us a stellar review!

user-pic
Tristen Monreal
•  4 days ago

Amazing experience Raquel has provided exceptional customer service and made our experience easy and effortless!!! 10/10 would recommend and we will return in the future!!!

Business response 4 days ago

Hi, Tristen. Your feedback is highly appreciated. Thank you for the review!

user-pic
Debra Bueno
•  7 days ago

Raquel our Sales Associate and Veronica Manager, did an amazing job! We came in Raquel asked what we were looking for and gave us exactly that! We had some problems with approval and they did everything in their power to get us qualified. We didn’t have to settle for something similar, we ended up leaving with exactly what we wanted! I’m so excited for our new bedroom set ❤️ 10/10 I would definitely recommend!

Business response 7 days ago

Hi, Debra. We appreciate the kind words and are glad we could provide you with a positive experience!

user-pic
bella villafranca
•  7 days ago

Amazing staff , Mrs Raquel kept me in all the knowings of my purchase , made me feel confident in what I was doing .. awesome awesome place to get what your family is needing

I will be coming back for sure ….

Business response 7 days ago

Thank you Bella for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

user-pic
Judy Smith
•  9 days ago

Received excellent service. Several individuals asking if we needed anything. Once we found what we wanted, quick service, answered any questions we had. Thank you! We'll be back!

Business response 9 days ago

Thank you Judy, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

user-pic
Ruben Adame
•  9 days ago

Raquel

Business response 9 days ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

user-pic
Leti Salinas
•  9 days ago

Eddie was very helpful!! He helped to pick the right, most comfortable recliners for my husband and I. If you need a sales rep, go see Eddie at Bel Furniture in Callalen.

Business response 9 days ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

user-pic
Andrew McLaughlinIV
•  10 days ago

Amazing help today. Raquel was able to show me around and answered all of my questions, didn’t feel pressured like some places. Always super helpful staff at this BEL location.

Business response 10 days ago

Thank you Andrew for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

user-pic
COLSON COLSON
•  10 days ago

The Corpus location is AWESOME!!! I had a bad experience w the PASADENA LOCATION. The sales rep seemed a little pushy and misled me when I came to delivery. I must say CORPUS (Veronica Austin and another guy) got me all the way together no hassle or hesitation. I will definitely be buying from the website and their (Corpus) location again.

Business response 10 days ago

Hi, Colson. Thanks for taking the time to share your positive experience. We truly appreciate it!

user-pic
Paul M.
•  11 days ago

From start to finish, Raquel was a consummate professional. I told her my budget and specifications, and she not only met my requests but she made sure I found the most comfortable mattress for my wife and me. When you come to Bel, come see Raquel, she'll take care of you!

Business response 11 days ago

Hi, Paul. We are thrilled to learn that you had a positive experience with us!

user-pic
Charles Sharp
•  17 days ago

Business response 17 days ago

Hi, Charles. Thank you so much for rating your experience with us so highly!

user-pic
raul ortiz
•  18 days ago

Raquel went above and beyond and made sure my wife and I got what we needed to help us get a better nights rest!! We will definitely be back to purchase more items with Raquel and also refer friends and family!!

Business response 18 days ago

Hi, Raul. Your feedback is highly appreciated. Thank you for the review!

user-pic
jaclyn chavez
•  18 days ago

Raquel was amazing and gave us all the information we needed to buy our mattress. She did not hover which is great because it’s always so uncomfortable when sales people do. She was fast professional and very sweet would love to come back and do business with her again.

Business response 18 days ago

Hi, Jaclyn. We appreciate the kind words and are glad we could provide you with a positive experience!

user-pic
kaleb brunson
•  18 days ago

Outstanding customer service made shopping extremely easy Raquel made it very easy

Business response 18 days ago

Thank you Kaleb for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

user-pic
gabriel diaz
•  19 days ago

Raquel was are salesperson an she was awesome explained everything we asked an was very knowledgeable

Business response 19 days ago

Thank you Gabriel, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

user-pic
Cynw11
•  20 days ago

Quick simple terms, credit availability, quality products!

Business response 20 days ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

user-pic
Patricia
•  21 days ago

Just a great shout to Raquel and Matthew at the Calallen store. Very pleasant experience so helpful in making this purchase. Thanks Again!!

Business response 21 days ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

user-pic
Braxton Morriss
•  23 days ago

Raquel she was great with everything

Business response 23 days ago

Hi, Braxton. We appreciate the kind words and are glad we could provide you with a positive experience!

user-pic
Sophia Derricks
•  24 days ago

Looking forward to a reasonable king bed room set

Business response 24 days ago

Thank you Sophia for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

user-pic
Shirley Tetreault
•  24 days ago

Went in to buy a couch and bistro table today. Eddie greeted me at the door. He was very professional and familiar with the stock in the store. I ended up buying a sofa, loveseat and recliner as well as the bistro table and chairs. Asked for delivery thinking it would be a couple weeks but I will receive my furniture in just a few days. Very happy with the friendliness of the staff

Business response 24 days ago

Thank you Shirley, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.