Customer Reviews

4.8

Showing 1,045 featured reviews,
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Weldon Turner
•  4 days ago

Cindy was very helpful and knowledgeable

Business response 4 days ago

Thank you Weldon, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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Olivia Cuthrell
•  8 days ago

Great customer service, Joseph was friendly and very helpful!! Will shop with them again.

Business response 8 days ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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Tanya Johnson
•  10 days ago

Sales lady was friendly amd delivery was on time. Love the mattress

Business response 10 days ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

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Shawn Byars
•  11 days ago

Alma was GREAT., She .must have patients of steel. My decisions do not come easy or quick. Alma stuck in there with me while I slowly made up my mind on which living room set I wanted . Thank you

Business response 11 days ago

Thank you Shawn for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Lori Minix
•  14 days ago

Ms.Denise was on point and very helpful

Great communication

Business response 14 days ago

Hi, Lori. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Ashton Stevenson
•  27 days ago

I had a great experience with ms Cindy, thanks a lot for having her in yalls company, honestly can’t wait to get my couches an bed, again Cindy did a fantastic job, needs a raise for sure

Business response 27 days ago

Hi, Ashton. We are thrilled to learn that you had a positive experience with us!

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Duckythoughts
•  a month ago

Quick and simple.

Business response a month ago

Hi, Duckythoughts. Thank you so much for leaving us a stellar review!

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Rhema A
•  a month ago

First time visiting this store. Cindy was amazing and greeted us as soon as we walked in. She was very knowledgeable and was able to answer any questions we had. We will definitely be back!

Business response a month ago

Hi, Rhema. Your feedback is highly appreciated. Thank you for the review!

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Jessica High
•  a month ago

When i walked up to the door they store manager opened It for me. She recognized I was disabled. Then Joseph my salesman proceeded to help me find the items i had already selected online. Joseph answered every question and demonstrated how to operate every sofa piece. As we continued not only did Joseph take me to each piece he also made sure I had a clear walk to each one. He moved furniture, table made sure I was safe on my walker. There is so much more I can say but I think you all got the picture. In the end, the whole staff at Bel Furniture Beaumont made me feel like I was the only person in the store and all my needs wants and desires was met. Joseph is Top-tier. And I will be back to get the mattresses he showed and suggested. My Furniture and table was delivered today on time. May God continue to bless you all.

Business response a month ago

Hi, Jessica. We appreciate the kind words and are glad we could provide you with a positive experience!

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Alice Staten
•  a month ago

I went into the store in Beaumont Tx up entering the store, I was greedy, by this gentleman he introduce yourself, his name was Joseph. He was very willing to help very friendly answer all my questions. Ask if it was anything else he could help me with

Business response a month ago

Thank you Alice for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Dreamer Eagles
•  a month ago

I really like Bel Furniture! They have beautiful furniture made of quality materials that lasts you a really, really a long time. I love their craftsmanship and designs and absolutely like their prices! I-10 Bel Furniture is one of my favorite stores! I have bought about 7 bedroom sets from them and I love them all! They have very nice people working there too. 10 stars for Them from me instead of 5!!!

Business response a month ago

Thank you Dreamer, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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D Pas
•  a month ago

Good service, good prices, horrible delivery. Promised to deliver, but they rescheduled not once, but twice and don't tell you until morning of delivery. They require you to be there anytime between 8am-5pm. So if you take the day off work, they truly do not care. Horrible communication. Do not trust their delivery or get anything delivered. I sent an email to corporate about the problem, and did not receive a response. So since I didn't matter I won't be back here ever again. Gave 3 stars due to good sales service and prices.

Business response a month ago

We appreciate your feedback, D. If you would like to discuss your experience further, don't hesitate to reach out to us at (409) 899-4100 or beaumont@belfurniture.com. We would love the opportunity to resolve any issues.

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Meagan Ouzts
•  a month ago

Denise was so great to work with! She was there for all of our questions but didn’t hover or follow us around. She was very knowledgeable and helped us find exactly what we were looking for! I would definitely purchase from Bel Furniture again, not only because of the great quality of the products, but because of the amazing customer service!

Business response a month ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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Tatianna Harris
•  a month ago

I recently bought furniture from Bel Furniture and honestly had a pretty good experience overall. Mrs.Clark helped me the most thank you so much for all of your hard work and dedication.

Business response a month ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

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Mz Harris
•  a month ago

My sales lady Mrs. Clark was amazing, she was kind, honest, and made sure that we were happy with our purchase. I will return and send others. Thank you Mrs. Clark for your help and making our BIG PURCHASE experience great .

Business response a month ago

Thank you Mz for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Kyla B.
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•  a month ago

Ms.Cindy was very helpful in finding me exactly what I was looking for and wanted . great customer service

Business response a month ago

Hi, Kyla. We appreciate the kind words and are glad we could provide you with a positive experience!

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Kyong Celestine
•  a month ago

Denise and Michelle did a great job please ask for them

Business response a month ago

Hi, Kyong. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Larry Celestine
•  a month ago

Denise Michelle and Tina sis a wonderful job with me and wife please come and ask for them excellent service

Business response a month ago

Hi, Larry. We are thrilled to learn that you had a positive experience with us!

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Mechelle Pena
•  a month ago

Business response a month ago

Hi, Mechelle. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

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Betty Barton
•  a month ago

Business response a month ago

Hi, Betty. We appreciate the rating, and are glad we could provide you with a positive experience!

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Ciera Morgan
•  a month ago

Business response a month ago

Hi, Ciera. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

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veronica murray
•  a month ago

Ms. Denise was wonderful and I enjoyed her conversation and working with me on finding the right sectional and dinette set. Thank you so very much for your help! I will definitely be returning for the July 4th special

Business response a month ago

Hi, Veronica. Thank you so much for leaving us a stellar review!

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Chynaaa Elizabeth
•  a month ago

Mrs.Denise was so amazing and she helped me with a very difficult situation and was very knowledgeable. If any one is looking please come and see her… Thanks so much

Business response a month ago

Hi, Chynaaa. Your feedback is highly appreciated. Thank you for the review!

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James Raymond
•  a month ago

Denise Clark with Bel furniture did an exceptional job. Look forward to coming back.

Business response a month ago

Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience!

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Ruthl3ss B3auty
•  a month ago

Ms. Cindy was great! Very attentive, great customer service and follow up

Business response a month ago

Thank you Ruthl3ss for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!