Handled my warranty issue very well, no complaints. This is my 3rd purchase from Bel Furniture in Beaumont and all have been excellent.
Business response • 13 days ago
Thank you Vanessa for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!
Good customer service
Business response • 14 days ago
Hi, Rochelle. Thanks for taking the time to share your positive experience. We truly appreciate it!
Sales lady worked with me great job
Business response • 15 days ago
Hi, Ben. We are thrilled to learn that you had a positive experience with us!
We absolutely 💕 Bell. Furniture. Thank you Mrs. Denise. We were greeted with a warm and heartfelt welcome. As we shop Denise was so attentive to our needs and wants. My girls truly enjoyed the ideas, as We walk out the store completely satisfied. Delivery met our expectations. For this is not our 1st shopping experience with this company. And won't be the last.
Business response • 19 days ago
Hi, Ramona. Thank you so much for leaving us a stellar review!
The staff went to extra measures to accommodate for my partner who is handicapped. Moving furniture out of the way to clear a path for his walker, even trying to help with a stepladder to access a mattress to determine if it would be firm enough or too hard. Made us feel welcome and I recommend you shop here.
Business response • a month ago
Hi, George. Your feedback is highly appreciated. Thank you for the review!
Amazing customer service, quality selections and very competitive pricing. ASK FOR DENISE!!!! She is kind, patient, and dedicated to helping you find exactly what you need. In the past 2 years I have purchased a Dining table and leather living room.set. I looked online and in-person for months, and was glad to find Bel Furniture. I am more than happy with my purchases!
Business response • a month ago
Hi, Elle. We appreciate the kind words and are glad we could provide you with a positive experience!
The lady who helped us was amazing. She was so friendly and listened to what we wanted. She even told us when we picked something that wouldnt hold up for what we needed it for. If you ever need affordable furniture, go in and ask for Cindy to help you. They work off of commission and I'm sure she could use the extra support. Its a win win kinda situation lol. She'll make sure to get you what you're looking for. I'll use them again whenever im in the market for more furniture for sure
Business response • a month ago
Thank you Heather for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!
Business response • a month ago
Hi, Jason. We appreciate the rating, and are glad we could provide you with a positive experience!
Cindy was very helpful and knowledgeable
Business response • a month ago
Thank you Weldon, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.
Great customer service, Joseph was friendly and very helpful!! Will shop with them again.
Business response • a month ago
Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!
Sales lady was friendly amd delivery was on time. Love the mattress
Business response • 2 months ago
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.
Alma was GREAT., She .must have patients of steel. My decisions do not come easy or quick. Alma stuck in there with me while I slowly made up my mind on which living room set I wanted . Thank you
Business response • 2 months ago
Thank you Shawn for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!
Ms.Denise was on point and very helpful
Great communication
Business response • 2 months ago
Hi, Lori. Thanks for taking the time to share your positive experience. We truly appreciate it!
I had a great experience with ms Cindy, thanks a lot for having her in yalls company, honestly can’t wait to get my couches an bed, again Cindy did a fantastic job, needs a raise for sure
Business response • 2 months ago
Hi, Ashton. We are thrilled to learn that you had a positive experience with us!
Quick and simple.
Business response • 2 months ago
Hi, Duckythoughts. Thank you so much for leaving us a stellar review!
First time visiting this store. Cindy was amazing and greeted us as soon as we walked in. She was very knowledgeable and was able to answer any questions we had. We will definitely be back!
Business response • 2 months ago
Hi, Rhema. Your feedback is highly appreciated. Thank you for the review!
When i walked up to the door they store manager opened It for me. She recognized I was disabled. Then Joseph my salesman proceeded to help me find the items i had already selected online. Joseph answered every question and demonstrated how to operate every sofa piece. As we continued not only did Joseph take me to each piece he also made sure I had a clear walk to each one. He moved furniture, table made sure I was safe on my walker. There is so much more I can say but I think you all got the picture. In the end, the whole staff at Bel Furniture Beaumont made me feel like I was the only person in the store and all my needs wants and desires was met. Joseph is Top-tier. And I will be back to get the mattresses he showed and suggested. My Furniture and table was delivered today on time. May God continue to bless you all.
Business response • 2 months ago
Hi, Jessica. We appreciate the kind words and are glad we could provide you with a positive experience!
I went into the store in Beaumont Tx up entering the store, I was greedy, by this gentleman he introduce yourself, his name was Joseph. He was very willing to help very friendly answer all my questions. Ask if it was anything else he could help me with
Business response • 2 months ago
Thank you Alice for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!
I really like Bel Furniture! They have beautiful furniture made of quality materials that lasts you a really, really a long time. I love their craftsmanship and designs and absolutely like their prices! I-10 Bel Furniture is one of my favorite stores! I have bought about 7 bedroom sets from them and I love them all! They have very nice people working there too. 10 stars for Them from me instead of 5!!!
Business response • 2 months ago
Thank you Dreamer, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.
Good service, good prices, horrible delivery. Promised to deliver, but they rescheduled not once, but twice and don't tell you until morning of delivery. They require you to be there anytime between 8am-5pm. So if you take the day off work, they truly do not care. Horrible communication. Do not trust their delivery or get anything delivered. I sent an email to corporate about the problem, and did not receive a response. So since I didn't matter I won't be back here ever again. Gave 3 stars due to good sales service and prices.
Business response • 3 months ago
We appreciate your feedback, D. If you would like to discuss your experience further, don't hesitate to reach out to us at (409) 899-4100 or beaumont@belfurniture.com. We would love the opportunity to resolve any issues.
Denise was so great to work with! She was there for all of our questions but didn’t hover or follow us around. She was very knowledgeable and helped us find exactly what we were looking for! I would definitely purchase from Bel Furniture again, not only because of the great quality of the products, but because of the amazing customer service!
Business response • 3 months ago
Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!
I recently bought furniture from Bel Furniture and honestly had a pretty good experience overall. Mrs.Clark helped me the most thank you so much for all of your hard work and dedication.
Business response • 3 months ago
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.
My sales lady Mrs. Clark was amazing, she was kind, honest, and made sure that we were happy with our purchase. I will return and send others. Thank you Mrs. Clark for your help and making our BIG PURCHASE experience great .
Business response • 3 months ago
Thank you Mz for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!
Ms.Cindy was very helpful in finding me exactly what I was looking for and wanted . great customer service
Business response • 3 months ago
Hi, Kyla. We appreciate the kind words and are glad we could provide you with a positive experience!
Denise and Michelle did a great job please ask for them
Business response • 3 months ago
Hi, Kyong. Thanks for taking the time to share your positive experience. We truly appreciate it!