Customer Reviews

4.8

Showing 1,052 featured reviews,
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Vanessa Travis
•  13 days ago

Handled my warranty issue very well, no complaints. This is my 3rd purchase from Bel Furniture in Beaumont and all have been excellent.

Business response 13 days ago

Thank you Vanessa for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Rochelle Simon
•  14 days ago

Good customer service

Business response 14 days ago

Hi, Rochelle. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Ben Williamson
•  15 days ago

Sales lady worked with me great job

Business response 15 days ago

Hi, Ben. We are thrilled to learn that you had a positive experience with us!

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Ramona Allen
•  20 days ago

We absolutely 💕 Bell. Furniture. Thank you Mrs. Denise. We were greeted with a warm and heartfelt welcome. As we shop Denise was so attentive to our needs and wants. My girls truly enjoyed the ideas, as We walk out the store completely satisfied. Delivery met our expectations. For this is not our 1st shopping experience with this company. And won't be the last.

Business response 19 days ago

Hi, Ramona. Thank you so much for leaving us a stellar review!

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George Brown
•  a month ago

The staff went to extra measures to accommodate for my partner who is handicapped. Moving furniture out of the way to clear a path for his walker, even trying to help with a stepladder to access a mattress to determine if it would be firm enough or too hard. Made us feel welcome and I recommend you shop here.

Business response a month ago

Hi, George. Your feedback is highly appreciated. Thank you for the review!

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Elle Bee
•  a month ago

Amazing customer service, quality selections and very competitive pricing. ASK FOR DENISE!!!! She is kind, patient, and dedicated to helping you find exactly what you need. In the past 2 years I have purchased a Dining table and leather living room.set. I looked online and in-person for months, and was glad to find Bel Furniture. I am more than happy with my purchases!

Business response a month ago

Hi, Elle. We appreciate the kind words and are glad we could provide you with a positive experience!

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Heather Fortune
•  a month ago

The lady who helped us was amazing. She was so friendly and listened to what we wanted. She even told us when we picked something that wouldnt hold up for what we needed it for. If you ever need affordable furniture, go in and ask for Cindy to help you. They work off of commission and I'm sure she could use the extra support. Its a win win kinda situation lol. She'll make sure to get you what you're looking for. I'll use them again whenever im in the market for more furniture for sure

Business response a month ago

Thank you Heather for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Jason McDonald
•  a month ago

Business response a month ago

Hi, Jason. We appreciate the rating, and are glad we could provide you with a positive experience!

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Weldon Turner
•  a month ago

Cindy was very helpful and knowledgeable

Business response a month ago

Thank you Weldon, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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Olivia Cuthrell
•  a month ago

Great customer service, Joseph was friendly and very helpful!! Will shop with them again.

Business response a month ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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Tanya Johnson
•  2 months ago

Sales lady was friendly amd delivery was on time. Love the mattress

Business response 2 months ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

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Shawn Byars
•  2 months ago

Alma was GREAT., She .must have patients of steel. My decisions do not come easy or quick. Alma stuck in there with me while I slowly made up my mind on which living room set I wanted . Thank you

Business response 2 months ago

Thank you Shawn for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Lori Minix
•  2 months ago

Ms.Denise was on point and very helpful

Great communication

Business response 2 months ago

Hi, Lori. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Ashton Stevenson
•  2 months ago

I had a great experience with ms Cindy, thanks a lot for having her in yalls company, honestly can’t wait to get my couches an bed, again Cindy did a fantastic job, needs a raise for sure

Business response 2 months ago

Hi, Ashton. We are thrilled to learn that you had a positive experience with us!

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Duckythoughts
•  2 months ago

Quick and simple.

Business response 2 months ago

Hi, Duckythoughts. Thank you so much for leaving us a stellar review!

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Rhema A
•  2 months ago

First time visiting this store. Cindy was amazing and greeted us as soon as we walked in. She was very knowledgeable and was able to answer any questions we had. We will definitely be back!

Business response 2 months ago

Hi, Rhema. Your feedback is highly appreciated. Thank you for the review!

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Jessica High
•  2 months ago

When i walked up to the door they store manager opened It for me. She recognized I was disabled. Then Joseph my salesman proceeded to help me find the items i had already selected online. Joseph answered every question and demonstrated how to operate every sofa piece. As we continued not only did Joseph take me to each piece he also made sure I had a clear walk to each one. He moved furniture, table made sure I was safe on my walker. There is so much more I can say but I think you all got the picture. In the end, the whole staff at Bel Furniture Beaumont made me feel like I was the only person in the store and all my needs wants and desires was met. Joseph is Top-tier. And I will be back to get the mattresses he showed and suggested. My Furniture and table was delivered today on time. May God continue to bless you all.

Business response 2 months ago

Hi, Jessica. We appreciate the kind words and are glad we could provide you with a positive experience!

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Alice Staten
•  2 months ago

I went into the store in Beaumont Tx up entering the store, I was greedy, by this gentleman he introduce yourself, his name was Joseph. He was very willing to help very friendly answer all my questions. Ask if it was anything else he could help me with

Business response 2 months ago

Thank you Alice for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Dreamer Eagles
•  2 months ago

I really like Bel Furniture! They have beautiful furniture made of quality materials that lasts you a really, really a long time. I love their craftsmanship and designs and absolutely like their prices! I-10 Bel Furniture is one of my favorite stores! I have bought about 7 bedroom sets from them and I love them all! They have very nice people working there too. 10 stars for Them from me instead of 5!!!

Business response 2 months ago

Thank you Dreamer, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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D Pas
•  3 months ago

Good service, good prices, horrible delivery. Promised to deliver, but they rescheduled not once, but twice and don't tell you until morning of delivery. They require you to be there anytime between 8am-5pm. So if you take the day off work, they truly do not care. Horrible communication. Do not trust their delivery or get anything delivered. I sent an email to corporate about the problem, and did not receive a response. So since I didn't matter I won't be back here ever again. Gave 3 stars due to good sales service and prices.

Business response 3 months ago

We appreciate your feedback, D. If you would like to discuss your experience further, don't hesitate to reach out to us at (409) 899-4100 or beaumont@belfurniture.com. We would love the opportunity to resolve any issues.

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Meagan Ouzts
•  3 months ago

Denise was so great to work with! She was there for all of our questions but didn’t hover or follow us around. She was very knowledgeable and helped us find exactly what we were looking for! I would definitely purchase from Bel Furniture again, not only because of the great quality of the products, but because of the amazing customer service!

Business response 3 months ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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Tatianna Harris
•  3 months ago

I recently bought furniture from Bel Furniture and honestly had a pretty good experience overall. Mrs.Clark helped me the most thank you so much for all of your hard work and dedication.

Business response 3 months ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

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Mz Harris
•  3 months ago

My sales lady Mrs. Clark was amazing, she was kind, honest, and made sure that we were happy with our purchase. I will return and send others. Thank you Mrs. Clark for your help and making our BIG PURCHASE experience great .

Business response 3 months ago

Thank you Mz for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Kyla B.
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•  3 months ago

Ms.Cindy was very helpful in finding me exactly what I was looking for and wanted . great customer service

Business response 3 months ago

Hi, Kyla. We appreciate the kind words and are glad we could provide you with a positive experience!

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Kyong Celestine
•  3 months ago

Denise and Michelle did a great job please ask for them

Business response 3 months ago

Hi, Kyong. Thanks for taking the time to share your positive experience. We truly appreciate it!