Customer Reviews

4.9

Showing 6,682 featured reviews,
Rating based on these only
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•  a day ago

Suzy, was so helpful and was great as soon as we walked in. She gave us space to make a decision and was there to help with questions and purchase. Once we made the purchase she explained everything to detail and was friendly and hospitable while doing so. I highly recommend working with Suzy when shopping at Bel Furniture.

Business response a day ago

Hi, B. Thank you so much for leaving us a stellar review!

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Cornelio Manahan
•  2 days ago

Great customer service. Rep provided me excellent service.

Business response 2 days ago

Hi, Cornelio. Your feedback is highly appreciated. Thank you for the review!

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Kat Perez
•  2 days ago

Victor Ruiz did a great job, very informative and personable. Thanks for your help today!

Business response 2 days ago

Hi, Kat. We appreciate the kind words and are glad we could provide you with a positive experience!

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Angela E.
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•  2 days ago

I had a great experience working with Mr. Ben at Bela Furniture. He was friendly, knowledgeable, and took the time to help me find exactly what I was looking for without making me feel pressured. He answered all of my questions, provided excellent customer service, and made the entire purchasing process smooth and enjoyable. I highly recommend asking for Mr. Ben if you're shopping at Bela Furniture. Thank you for making this such a positive experience!

Business response 2 days ago

Hi, Angela. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Br3ad
•  2 days ago

Business response 2 days ago

Hi, Br3ad. Thank you so much for rating your experience with us so highly!

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UnicornGacha_girl Unicorn
•  3 days ago

Very excellent customer service from linda rodriguez and would definitely recommend bel furniture to my family members

Business response 3 days ago

Thank you Unicorngacha_girl for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Teresa Longoria
•  3 days ago

Victor Ruiz 👍🏼

Business response 3 days ago

Thank you Teresa, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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•  3 days ago

Salesman name was Ben. Excellent and patient customer service. Ben was very knowledgeable and let us shop, he checked on us every 10 minute. He answered all our questions and was patient with us.

Business response 3 days ago

Hi, E. We are thrilled to learn that you had a positive experience with us!

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Irene Molina
•  5 days ago

Victor Ruiz was wonderful

Business response 4 days ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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Alejandro Ordonez
•  5 days ago

Victor Ruiz was very helpful ask for him

Business response 5 days ago

Thank you Alejandro for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Carlos Martinez
•  6 days ago

Sales rep was very helpful, went over table sets and sectionals , getting forms signed was an ease and all were very friendly and respectful it did not matter what time it was to them , thank you very much for all of y’all’s help

Business response 6 days ago

Hi, Carlos. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Eric Jackson
•  7 days ago

Business response 7 days ago

Hi, Eric. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

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Avis H
•  8 days ago

My mother wanted to replace her previous chair. We came to Bel Furniture @555 Sw Lp 420 SA 78227 and was greeted by Carlos G.

he made my mother feel very comfortable and explained her options and explained about the different types of materials. She wanted either leather or material on the chair.

She went with the leather recliner.

We appreciate that there was no pressure to buy.

We are looking forward to the delivery and her being comfortable and satisfied.

Business response 8 days ago

Hi, Avis. We are thrilled to learn that you had a positive experience with us!

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Lisa Noriega
•  10 days ago

Victor G was helpful, knowledgeable and fast. We found what we were looking for with no pressure. Highly recommend you ask for Victor G when shopping at Bel on 410.

Business response 10 days ago

Hi, Lisa. Thank you so much for leaving us a stellar review!

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Eunice Mendoza
•  10 days ago

Victor Ruiz was incredibly pleasant and patient while helping us pick out furniture. He took the time to answer all our questions thoroughly and never made us feel rushed. We really appreciated the space he gave us to think and process — that made a huge difference for us.

Business response 10 days ago

Hi, Eunice. Your feedback is highly appreciated. Thank you for the review!

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Emilio Suárez
•  11 days ago

Excellent service!

Business response 10 days ago

Hi, Emilio. We appreciate the kind words and are glad we could provide you with a positive experience!

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Lia Moreno
•  11 days ago

Linda was friendly and attentive and answered every question I had. The process was so simple and easy with her help. I was in and out, happy with my service and purchase.

Business response 11 days ago

Thank you Lia for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Colin Clemitson
•  12 days ago

Hector was very friendly and helpful. he made it easy to buy the chair and explained everything in detail

I will shop there again

Business response 12 days ago

Thank you Colin, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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Jeannie Hubbard
•  13 days ago

Victor R. was amazingly informative and helpful. I was able to find and purchase the perfect bedroom set for the space, and it was a great deal. I highly recommend!

Business response 13 days ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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Lakreisha Johnson
•  13 days ago

Ivan was absolutely amazing, very thorough, very supportive and knowledgeable about all the practices and policies and products in the store. Highly recommend him!

Business response 13 days ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

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Travis Thompson
•  13 days ago

Jimmy was incredibly helpful throughout the entire process. He was professional, polite, and made everything easy to understand. He took the time to answer questions and made sure everything was handled smoothly. Great customer service and a great experience overall. Highly recommend working with Jimmy!

Business response 13 days ago

Thank you Travis for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Nevergiveup Please
•  15 days ago

Linda Sales was great in answering our questions and Lydia was very helpful in guiding us to a great price. Everything was great but the air conditioning didn’t work in place. It was very hot in Bel. We almost walked out because of how hot it was inside. So we can only give 4stars

Business response 15 days ago

Hi, Nevergiveup. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Adrian Aguayo
•  15 days ago

My family and I recently purchased furniture from Bel Furniture, and I wanted to recognize Derrick for providing outstanding customer service throughout the entire process. From the moment we walked in, he was friendly, professional, knowledgeable, and genuinely focused on helping us find the right furniture for our home rather than just making a sale.

Derrick took the time to answer all of our questions, explain our options, and made the entire experience smooth and stress-free. His communication was excellent, and he went above and beyond to ensure we were taken care of every step of the way.

I’d also like to give recognition to Lydia and the team for their professionalism and dedication. It’s clear that customer satisfaction is a priority at this location.

If you’re shopping at Bel Furniture, I highly recommend asking for Derrick. He made what can sometimes be an overwhelming process enjoyable and easy. Thank you for the exceptional service, we would gladly do business with Bel Furniture again!

Business response 15 days ago

Hi, Adrian. We are thrilled to learn that you had a positive experience with us!

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Roxana Mendoza
•  16 days ago

Exelente Servicio…..lo Recomiendo GRACIAS

Business response 16 days ago

Hi, Roxana. Thank you so much for leaving us a stellar review!

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Michael Medellin
•  17 days ago

Awesome experience with Suzanna! She helped us from start to finish with outstanding customer service! ⭐️⭐️⭐️⭐️⭐️

Business response 17 days ago

Hi, Michael. Your feedback is highly appreciated. Thank you for the review!