Customer Reviews

4.9

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Hina Waqas
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•  16 hours ago

Assad was absolutely amazing! He was incredibly helpful, professional, and patient throughout the entire process. We truly appreciate his excellent customer service and positive attitude. Highly recommend Assad to anyone looking for great service!

Business response • 15 hours ago

Hi, Hina. Thanks for taking the time to share your positive experience. We truly appreciate it!

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JULIO SANDOVAL
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•  19 hours ago

Great furniture great prices and great costumer service thanks you Robert Taylor for helping me out .

Business response • 19 hours ago

Hi, Julio. We are thrilled to learn that you had a positive experience with us!

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Shanequa Joseph
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•  21 hours ago

Love my sofa and bed set so much I went back for a rug and furniture for my daughter. Thanks to Omar for his help and making everything so seamless!

Business response • 20 hours ago

Hi, Shanequa. Thank you so much for leaving us a stellar review!

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Yinka Fabamise
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•  21 hours ago

Saif did a great job assisting with picking a beautiful set of furniture. His customer service was excellent. We’ll be back again🤗

Business response • 21 hours ago

Hi, Yinka. Your feedback is highly appreciated. Thank you for the review!

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Christina Barrera
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•  3 days ago

Very nice salesman Assad helped us pick out me and my husband’s new bed. And got an amazing deal. Thank you.

Business response • 3 days ago

Hi, Christina. We appreciate the kind words and are glad we could provide you with a positive experience!

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Grant Chesterfield
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•  4 days ago

Great shopping experience! Saif was very friendly, helpful, professional, and responsible throughout the whole process. The mattress is great quality, and they have a wide selection of furniture to choose from. Highly recommended!

Business response • 4 days ago

Thank you Grant for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Jean Erbrick
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•  9 days ago

I had the best experience at Bel Furniture. Zara (the sales person) was amazing. She was very helpful and patient with me. Sharon at Customer Service was awesome as well. I love my new living room set and I will definitely be coming back.

I went back to Bel Furniture and Zara helped me find the perfect bedroom sets for my two empty bedrooms. Lavinia K in Customer Service handled the ‘paperwork’

with ease. Thank you ladies!

Another amazing experience at Bel Furniture. Zara helped me find the perfect furniture for my media room. She has this amazing app where you can see the furniture in your room before you purchase it. A big shoutout to Cerda A for making sure all pieces were properly listed and the extra piece was documented on the delivery ticket. I know it was confusing.

I decided to have fun with the decor and my son and his girlfriend had a good time helping. They painted the big canvases of Jack and Sally at Painting With A Twist. All the rest was Amazon. I’m still debating on an area rug. 😊

Business response • 8 days ago

Thank you Jean, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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Haley Hoff
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•  9 days ago

Easy purchase. Great communication. Had a product id been looking for for quite some time!

Business response • 9 days ago

Hi, Haley. Thanks for taking the time to share your positive experience. We truly appreciate it!

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brandi mccullough
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•  12 days ago

Returned to Bel furniture today and the service i received from Robert Taylor was immaculate. Made my time here memorable and the new home buying furniture shopping a breeze.

Business response • 12 days ago

Hi, Brandi. We are thrilled to learn that you had a positive experience with us!

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Jose Olivares
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•  12 days ago

Business response • 12 days ago

We appreciate your feedback, Jose. If you would like to discuss your experience further, don't hesitate to reach out to us at (281) 371-0030 or katywest@belfurniture.com. We would love the opportunity to resolve any issues.

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Jessica Nwakaihe
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•  14 days ago

Saif P. assisted me in buying my furniture and I was very satisfied with his professionalism and sharp knowledge of the products. My time there was swift due to his expertise and customer services. He shared a sense of humor which I appreciated in the time of sale. He offered suggestions that didn’t make me feel like he was ‘getting rid’ of store products. Overall he is amazing at what he does and is recommended whenever you are in the market for new furniture! Thank you so much for an excellent and thorough experience. Saif P. went above and beyond!

Business response • 9 days ago

Thank you Jessica for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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juan lara
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•  19 days ago

Great help, explained everything thoroughly. Great service.

Business response • 19 days ago

Hi, Juan. Your feedback is highly appreciated. Thank you for the review!

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Viviana Acevedo
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•  21 days ago

ROBERT WAS A GREAT SALESMAN! He was so polite!

Business response • 21 days ago

Hi, Viviana. We appreciate the kind words and are glad we could provide you with a positive experience!

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Eric M
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•  22 days ago

Norma, the salesperson at the Katy location, deserves 5 stars for her excellent customer service and extreme patience. She took her time showing me different furniture options and explaining the entire process. I really appreciate her professionalism, patience, and willingness to make sure I understood everything. Great customer service!

Business response • 22 days ago

Thank you Eric for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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Hanif Juma
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•  24 days ago

The Sales experience was great largely due to Assad. He was kind, honest, and very helpful. Let's see how the delivery process goes.

Business response • 24 days ago

Thank you for your kind words , we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to seeing you soon!

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NORMA MCCOY
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•  25 days ago

We have been shopping with Bel Furniture for years. Furniture is quality, long lasting and the customer service is amazing! Love them

Business response • 24 days ago

Thank you Norma, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.

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Steve
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•  26 days ago

Thank you Henry 😊 🙏 Fast and easy process to buy my new bedroom set and sectional.

Business response • 26 days ago

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a exceptional experience.

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Trisha Fuentes
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•  27 days ago

Saif was very helpful in showing us different living room furniture. He was very nice and respectful during our time there

Business response • 26 days ago

Thank you Trisha for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

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Waldner Anleu Carls
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•  27 days ago

Abraham nos brindo la atención adecuada ofreciendo una buena explicación del producto y resolviendo nuestras dudas pregunta por el, es una persona muy amable y atento

Business response • 27 days ago

Hi, Waldner. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Kristynn Urias
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•  27 days ago

I want to thank Zara for all of her help. She definitely did a great job in helping us understand the payments and helping us walk out the same day with what we wanted. What a Wonderful job Zara does with us customers!

Business response • 27 days ago

Hi, Kristynn. We are thrilled to learn that you had a positive experience with us!

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Marianela Perez
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•  28 days ago

Abraham did a great job.

Business response • 28 days ago

Hi, Marianela. Thank you so much for leaving us a stellar review!

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Monic Shelby
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•  28 days ago

Business response • 28 days ago

Hi, Monic. Thank you so much for rating your experience with us so highly!

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shahram mikaeili
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•  a month ago

Ebrahim is the best and friendly advisor

For buying bed and furniture

Business response • a month ago

Hi, Shahram. We appreciate the kind words and are glad we could provide you with a positive experience!

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Josue Zuniga
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•  a month ago

Buena experiencia en la atención del personal y apoyo para seleccionar el mueble que necesite. Y la fecha de entrega fue perfecta y la instalación. Gracias!

Business response • a month ago

Thank you Josue for your kind words! It is always great to hear that we were able to make a customer’s sales experience truly exceptional! We thank you for your business!

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•  a month ago

Saif was great person helped me out to pick the right bedroom set just how i wanted i highly recommend to come talk to him

Business response • a month ago

Thank you Jose, for sharing your feedback! These are the kind of experiences that we aim to deliver every day. We hope to see you in our store again soon.