Customer Reviews

5.0

Showing 231 featured reviews,
Rating based on these only
5
4
3
2
1
user-pic
Mark Theroux
•  1 year ago

This is Alex Gilberts company. My AC was down so I asked for recommendations from a local Facebook page and this guy immediately was recommended by multiple people. He replaced my 5 Ton AC unit within 2 days of our first contact. He gave me a fair price and great customer service. This is a great guy and local small business owner. I give him my highest recommendation. Thank you Alex and Josh for the great work.

user-pic
Richard Mcgregor
•  1 year ago

user-pic
Darien DaCosta
•  1 year ago

Alex has the patience of a saint. Alex has been to my parents house a few times to help resolve their AC issues. Some problems were of their own making, others were legit problems. Alex has fielded I-don't-know-how-many calls from my father and handled him with more patience than I probably can manage.

He kept me informed by text or phone since I am not local and worked with me to get their AC up and running and to stop my parents from getting in their own way. I understand why he has all 5 star reviews. I highly recommend K&E AC and Refrigeration.

user-pic
Kyle Eazsol
•  1 year ago

Cannot say enough good things about this company. From the timeliness of the service, the quality of work done, the value for work done, and the friendliness of the tech; these guys are amazing. Wish i could leave 6 stars.

user-pic
Roxane Werts
•  1 year ago

Akex is hands down the absolute best! He is very honest! Trustworthy! Listens to your situation to fit the best repair/replace for you budget. He gets out to you asap even on a holiday! No job is too big or too small. AC or heat replace/repair call Alex! You will be glad you did! I can't say enough goid things about him and his team! Communication is top notch as well.

user-pic
Michelle Marie Laubenthal
•  1 year ago

What a great company ! Not only did they answer immediately, they were also able to come out within the hour to fix my Ac unit. This nice man had it working in 30 minutes, upon arrival ! Amazing service , great communication, and just very kind overall. I personally feel the price was pretty great as well. I will absolutely call in the future if / when needed.

Give them a try , your ac will thank you later.

user-pic
Drunken Soldier27
•  1 year ago

Alex is a life saver! He came to the rescue on a Saturday night in the middle of Florida summer! Issue resolved right away! Highly recommend him to anyone in central Florida area.

user-pic
Michael Jestus
•  1 year ago

A few weeks ago (while on vacation) our air went out. Its a relatively new system (heat pump/inverter) and the problems were numerous. Alex and his team were EXTREMELY fast to respond. He was the 4th or 5th AC company I reached out to, and he replied before everyone else (late in the day). They came and did initial troubleshooting. One thing after another was broken on this unit. Alex and his team were consistent, fast and communicated very well. Alex's communication is the best I've seen from a business in a long time - it made all the difference in what turned out to be a 2.5 week resolution time, mostly because the parts for my unit were very hard to get. I HIGHLY recommend K&E for AC.

user-pic
Aajay NARAN
•  1 year ago

Great service, friendly! I highly recommend K&E A/C and refrigeration, inc.

user-pic
Adam Sanabria
•  1 year ago

K&E A/C is hands down some of the best individuals to work with. They are timely, professional, and more importantly THEY ACT FAST. Over the last year - Alex has helped our family overcome some “hot” situations with our AC. Honest and reliable and work with a sense of purpose and intent. He also assisted a friend of ours quickly and efficiently as well. Highly recommend.

user-pic
Kim Rathburn
•  1 year ago

Wow...so accommodating. Our a/c went out and within about an hour Alex was at our house and had it repaired and running. So professional...I would not hesitate to recommend him or use him again. So very thankful we didn't have to go through the long Memorial weekend with no air conditioning.

user-pic
Britni Fitzpatrick
•  1 year ago

10/10, if I could give more I would!

Our AC went out tonight around 8:30, panicking since of course it’s a holiday weekend and we have a big graduation/party tomorrow, I was desperate to find someone to help us.

I found Alex on the Apopka pages, sent him a message on Facebook and he was here within 15 minutes! At 10:00 at night! Problem was fixed and my house is already cool again. ON A HOLIDAY WEEKEND!!!!

God bless you sir, you have gained a new customer for life!

user-pic
Joel Molina
•  1 year ago

Alex is the man very professional and show he cares alot about his clients and the work he does... Call me back and reply...Came in timely matter and was all over it from the beginning.. I would definitely recommend over any big name companies... Once again Thank you very much Alex

user-pic
Jose Carioca
•  1 year ago

K&E A/c was extremely knowledgeable, friendly, efficient and trust worthy! We reached out to Alex fo help, and he sent an amazing Tech out ASAP to get us back up and running in no time. We will definitely be reaching out to him and his company for all of our future HVAC and AC needs! 100% recommend. Thank you guys again!

user-pic
Jayson David
•  1 year ago

I called for service as my air conditioner was blowing hot and we couldn't seem to get the house cooled down. Alex the owner came out and was able to immediately get, my ac running cool again. This is also after 3 other big companies could not find out what was wrong and one of those companies that came out gave me a quote for $8200 for a new unit. Needless to say I didnt need a new unit. I highly recommend this company for an immediate solution to your ac problems. I also felt good that I was able to support someone local, while supporting a small business. Thank you Alex, I really appreciate you and your work.

user-pic
Peter Baehr
•  2 years ago

Very thankful someone referred me to K&E after another company quoted me an astronomical amount to replace my AC units. K&E gave me a very fair market price on units and installation. It's never a good day when you find out your AC system needs to be replaced, but K&E helped make it as painless as possible. I especially appreciated the owner's prompt, professional, and clear communication.

user-pic
Mrs. Pascarella
•  2 years ago

Alex went above and beyond for us. He was friendly, accommodating, and fast! He did everything he could to keep us from having to replace, so you know this is not a man just trying to make a buck with scams. You won’t regret using him for AC needs!

user-pic
Vincent Pham
•  2 years ago

Alex provided exceptional service when our air conditioning unit malfunctioned. He responded promptly, diagnosed the issue efficiently, and fixed it effectively. I highly recommend their services for anyone in need of reliable HVAC assistance.

user-pic
Hachones Restaurante
•  2 years ago

Alex es muy atento desde el primer momento. Gracias por hacer del proceso lo más sencillo posible y cumplir con mis expectativas. Recomendado

user-pic
sharon harnett
•  2 years ago

Great service

Came quickly on a Saturday and got the AC up running.

user-pic
Traci Hoffman
•  2 years ago

They were awesome!! oUC said I needed a new actuator valve but when K&C came they not only discovered that wasn’t the problem they also discovered that the last company that took almost 6 months to complete a simple thermostat replacement installed a thermostat they charged over $700 for that wasn’t even made for this system. Alex squeezed me in within just a few days and took care of everything on the spot. He even had a proper thermostat on hand in their work truck. No waiting for months for incorrect parts, no rescheduling, no unnecessary work and most of all no price gauging. Hands down the best HVAC company I have ever hired. He knows his stuff and he and his tech were very professional and personable. thank you again for such a great job!!

user-pic
Scott Evans
•  2 years ago

Aiden was at my house less then 2 hours after I called. Made the repairs needed at a reasonable price. Will be using them from now on!

user-pic
Luciano Junoy
•  2 years ago

Alex and his team always do a fantastic job whether it comes to preventative maintenance servicing, installation of equipment, or whatever else your AC may need. Alex responds extremely fast and answers any question you may have. Prices can't be beat either, great company overall and will continue to use them for any AC needs I have!

user-pic
Maria Vera
•  2 years ago

Alex was extremely knowledgeable, friendly, efficient and trust worthy! We’ll definitely be reaching out to him for all our HVAC and AC needs! 100% recommend. Thank you Alex!

user-pic
Nicole valdez
•  2 years ago

Fast, friendly and very knowledgeable. Super helpful and got us up and running in no time.