It wasn’t easy with what I had going on but Charlie and Marcus made it happen thank you guys will definitely recommend you and will look forward to future business!!
First time coming here and the buying experience was great . They work with you through everything and make sure you’re satisfied ! Working with Lukas and John was the best experience recommend 5 out of 5!
I came to certified to have them do the things other dealerships couldn’t, and they fully succeeded. The process was incredibly easy, service was excellent and incredibly transparent about the whole process. They got me into the vehicle I wanted with payments I wanted. Don’t shop around, come directly here and speak to Will or Leah!! They will make your car dreams a reality!!! #bestin716
Derek n dis a great job with my car. In and out.
I had an excellent experience with Certified Auto Brokers! Everyone was friendly, professional, and genuinely helpful throughout the entire process. They made buying a vehicle much easier and less stressful than I expected. I never felt pressured, and they took the time to answer my questions and make sure I was comfortable with my purchase. I’m very happy with my vehicle and the service I received. I would definitely recommend Certified Auto Brokers to anyone looking for a vehicle and a dealership they can feel good about working with!
The entire team was incredibly accommodating and communicative. It's so stressful when dealing with car issues and they did their best to make it as easy and streamlined as possible
Amazing fast service. I am very pleased with Gary my service advisor. He kept me informed of any issues with my car and found a wheel bearing was also bad and needed replacing. I highly recommend them for service.
Business response • 2 years ago
Chris, we're delighted to hear you experienced amazing and fast service with us! Your satisfaction is our top priority at Certified AutoBrokers. Thank you for choosing us, and we look forward to serving you again in the future! 🚗💨
Jon did a great job helping me find my car, responded quickly to calls and messages. Great work!
Business response • 3 days ago
Thank you for taking the time to share your experience, Tim. ⭐
These guys are great! Trustworthy, honest, and high integrity. Everyone on the sales side was very friendly. I was greeted as soon as I entered the door! Their buying team was awesome as well. They respect your time and try get everything taking care of as efficiently as possible while offering top dollar. Highly recommend taking your business here for both selling and buying a vehicle!!
I love you guys!! best auto dealer in upstate ny!
Great staff!
Great staff! They make the process easy and flawless! They have a great selection of cars and SUV’s
Chris made this the easiest and most enjoyable car buying experience EVER. 100% happy with my purchase!
Business response • 8 years ago
Thank you Sara! It was a pleasure!
Charlie and Roman were doing everything they could to make it a positive customer experience. Roman especially was very nice at handling all the commotion happening!
I dealt with Lukas and he was absolutely fantastic. He handled any and all questions thrown his way. I would definitely recommend him for all you care buying needs
Great place to come in here for years. People here are very courteous and respect you on every level. Come down to certified auto brokers for all your car selling and buying needs.
Really easy, nice and quick
Worked with Charlie and Roman and Leah. All were very friendly and made sure we got the vehicle we wanted. Will come back for our next vehicle purchase.
Tomas was very helpful and straightforward with me, and got me into a clean 24’ Infiniti. Would definitely recommend people to shop at Certified AutoBrokers! #GOBILLS
Had an amazing experience with Lukas getting a new SUV after trading my truck
in! Very knowledgeable and he made it a smooth, easy process. I have recommended Lukas and Certified to many friends and family! Great place all around!
Everyone treated me amazing special shout out to Ali, Elliot, Gary, Eric, Justin!
My Experience today with Certified Auto Brokers family was the Greatest Experience I Ever Had with a vehicle purchase!
Very Pleased! Phenomenal Customer Service!!! Thank you
“Ali Jabber”
Business response • 10 months ago
Thank you so much, Wide Open! 🙌 We’re beyond thrilled to hear this was the greatest experience you’ve ever had with a vehicle purchase. 🚗✨ Ali, Elliot, Gary, Eric, and Justin will all be overjoyed to know their efforts made you feel so welcome and taken care of. Your kind words about our phenomenal customer service mean the world—thank you for trusting our Certified family! 🎉👏
Fantastic Experience all around, especially John Neal. Knowledge, great energy, and he listens. Highly recommend. Loving our Tucson.
I am on my 5th purchase and will never go anyplace else. They do not try to upsell you but work hard to have you leave happily within your budget.
High level customer service!
Business response • 10 months ago
Thank you so much, Sharon! 🙌 Being on your 5th purchase with us means the world. 🚗✨ We’re thrilled to hear our team continues to deliver the high-level service and budget-friendly experience you deserve—without the pressure. Your loyalty and trust are truly appreciated. 🎉👏
John is amazing! Funny, personable and extremely accommodating! The whole experience was incredibly low pressure and supportive. Highly recommend if you’re in the market for a used car!
Great experience they work hard to get the deal done!
