Customer Reviews

5.0

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412 reviews with no rating
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Grady L.
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•  19 minutes ago

Glenn at Certified helped me out to fix a warranty issue with my truck. Sticky situation but they made it 100% right and went above and beyond. I will continue to use this dealership for all my vehicle needs!!

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Bernadette Marshall
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•  a day ago

Don't sleep on this dealership!! They are not like the others. John, Will, Roman and (I THINK her name is) Leah did a great job making sure I was happy in my purchase. I came to look at 2 cars and they were both ready to go when I got there!

They gave me WAY more for my trade than the big dealerships I went to. The big dealers offers were actually insulting!!

I def recommend this dealer over all the others!!!!! Thanks to everyone there that made my experience so great!!! Love my Cadillac CT5-V!!!!!!!!

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Travisimo M.
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•  a day ago

I had a really chill experience buying my car here. I was looking online when I saw a Subaru forester that caught my eye on their website. The vehicle was having a steering and suspension problem when I test drove. Needless to say they fixed the issue (very quickly I might add), and each time I went there, it was cool and relaxing experience. Jon is a great guy and helped me out immensely. Made sure I was completely happy and satisfied with my purchase every step of the way. I’d highly recommend coming or giving Jon a call about the next vehicle you are looking for.

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Lenny LeBlanc
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•  2 days ago

Great work- friendly service. Chris always take care of any problem- no matter what. This time I needed a new tire. I was picking up the tire and rim and with an injury, the couldn’t throw it in the trunk. Without hesitation, Gary offered to do it for me. He ran outside immediately and loaded it in my trunk.

Business response • 2 years ago

Thank you, Lenny! We're delighted to hear that you had a positive experience with our friendly service. If you ever need anything else, feel free to reach out. We're here to assist you! 😊👍

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•  2 days ago

Prompt friendly and knowledgeable service.

Prompt friendly and knowledgeable service. Fixed appointment issue and checked another issue. Resolved both quickly.

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Brandee Lee
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•  3 days ago

Thanks to Charlie & Marcus I have a new car. Excellent customer service

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Ryan Shirley
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•  4 days ago

Very friendly and professional. Upfront. Highly recommend

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Melissa Aiello
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•  4 days ago

I haven’t bought a car here… yet. But the experience I had will definitely bring me back. John Neal made the experience very comfortable and enjoyable. He is extremely personable and it is very evident that he wants nothing less than the best for his customers. He’s someone you will come back to for future purchases. I also love that this dealership is dog friendly ❤️🐶

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ITS_DracoCLT Yt
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•  4 days ago

charlie

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Vickey Martin
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•  4 days ago

Charlie definitely hooked my sons up on their very first purchase the whole process from the time we entered was top notch excellent great choice

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Craig Reid
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•  5 days ago

Shout out to Jon and his crew, man.They do a great job 👏 👍

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jose torres
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•  5 days ago

Glen and the rest of the service crew are always great to deal with. They keep me updated on progress and service always ends up how it should. Thanks guys for the hard work and dedication.

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Gary Zipp
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•  5 days ago

Business response • 5 days ago

Thank you for taking the time to share your experience, Gary. ⭐

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Terry Eichler
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•  5 days ago

Business response • 5 days ago

Thank you for taking the time to share your experience, Terry. ⭐

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Tom M
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•  5 days ago

Tech Laird and Chris got me in and out with my inspection in record time!! Awesome service!!

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Isabela Garcia
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•  5 days ago

Great experience as a first time buyer!! Anthony Payne and alyssa Keller were super awesome and nice to work with. Explained everything to me and I am very satisfied with my experience

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Dr. Yolanda Peay
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•  5 days ago

Marcus and Charlie were both so great at supporting us through the entire process. They understood our needs and took time out to help us get the vehicle that fit our lifestyle. This was a very friendly, no stress environment.

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Douglas Peay
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•  5 days ago

Charlie and Marcus was awesome and a joy to work with

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Darlene Conners
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•  6 days ago

Gary & Chris

were exceptional in working together to solve my car problem efficiently. Chris who I mainly dealt with was professional, knowledgeable and transparent. He kept me updated and followed-up in a timely manner. He knew my situation and acted on it promptly. I thank you both kindly!

Business response • 4 years ago

Thank you for taking the time to share your experience, Darlene!

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Laurie Dibenedetto
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•  6 days ago

Had to have it towed there. Was not happy 16 Jumpstart later it was dead .get there after being told its probably electrical had my battery tested 3 time. Said battery was almost a full charge it shielded. Auto zonecand 2 roadside service said that all checked out good starting alternator and battery m they thought otherwise. I thought here we go! I'm mad already I need to be there because my apptcwas made forca week and a hal f away. Low and behold it was the battery. They did great .but the price was battery n 30 min to install it $320.00 thats highway .robbery . Won't pay that price again. I was satisfied at that point and tired so by money. Thank you service dept.

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Jessica Schifano
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•  6 days ago

This car dealership and specifically Jon, was so wonderful. They weren’t pushy at all.. if anything I was the annoying one! And they knew exactly what I should be looking into in order to work with my budget. So happy with my purchase and I would recommend them to anyone!!! They also gave me more for my trade than any other place offered!!!

Edited to add that when I had an issue after purchase, Mr. Zipp got me into service immediately. He was very responsive and kept me updated the entire way. So now I can say that 100% recommend their service end as well!

Business response • 21 days ago

Jessica, you were not the annoying one, and Jon would say the same. Getting you into something that fits the budget and paying properly on the trade is the whole job. Thanks for the recommendation.

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Michael Nidell
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•  6 days ago

They were very nice Nasir was my salesman very nice and knowledgeable. Eric the store manager help things get going and was also very helpful. Leah also a store manager help with the warranty got me an amazing deal. And laird and his crew had me pulling off the lot having my car looking like it’s first days ever off the lot thank you again guys for the amazing experience

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Kim Ludwig
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•  7 days ago

We highly recommend Certified Auto for car purchases! Everyone is so professional and made the process so easy! We also give 5

Stars to Charlie and Roman for the individualized attention they gave us! They were so pleasant to work with!

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Pat Ferron
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•  7 days ago

Business response • 7 days ago

Thank you for taking the time to share your experience, Pat. ⭐

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Bobby Beanz
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•  7 days ago

Eric Jasur was very helpful and professional throughout the experience.

Business response • 7 days ago

Glad the experience was a good one from start to finish. Jasur takes the professional part seriously without making it feel stiff. Thanks for the five stars.