I honestly cannot thank Keith enough for everything he did throughout my first home purchase. He originally came highly recommended to me by a family member, and I can now completely understand why. From the very beginning, Keith was professional, knowledgeable, responsive and incredibly supportive throughout what was at times a stressful process. He consistently went above and beyond to help move things forward, keep me updated and explain everything clearly. Nothing ever felt like too much trouble. What really stood out was how proactive he was. Whenever there were delays or issues outside of his control, Keith genuinely fought my corner and did everything he could to help get answers and keep momentum going. It always felt like he genuinely cared about helping me complete rather than just treating me like another client. As a first-time buyer, having somebody reliable and honest guiding me through the process made a huge difference and gave me a lot of reassurance during stressful moments. I would highly recommend Keith to anyone looking for a mortgage broker/adviser, especially first-time buyers. The level of service, communication and effort he provided was outstanding from start to finish. Thank you again for all your hard work, advice and support throughout the process.
Business response • 27 days ago
Hi, Rhys. Thank you so much for leaving us a stellar review!
I honestly cannot thank Keith enough for everything he did throughout my first home purchase.
He originally came highly recommended to me by a family member, and I can now completely understand why.
From the very beginning, Keith was professional, knowledgeable, responsive and incredibly supportive throughout what was at times a stressful process. He consistently went above and beyond to help move things forward, keep me updated and explain everything clearly. Nothing ever felt like too much trouble.
What really stood out was how proactive he was. Whenever there were delays or issues outside of his control, Keith genuinely fought my corner and did everything he could to help get answers and keep momentum going. It always felt like he genuinely cared about helping me complete rather than just treating me like another client.
As a first-time buyer, having somebody reliable and honest guiding me through the process made a huge difference and gave me a lot of reassurance during stressful moments.
I would highly recommend Keith to anyone looking for a mortgage broker/adviser, especially first-time buyers. The level of service, communication and effort he provided was outstanding from start to finish.
Thank you again for all your hard work, advice and support throughout the process.
Business response • 27 days ago
Hi, Rhys. We appreciate the kind words and are glad we could provide you with a positive experience!
Andrew was great start to finish, taking our anxiety and hectic approach like a boss. Really enjoyed working with him on purchasing our first house.
Business response • a month ago
Hi, Aleksei. Your feedback is highly appreciated. Thank you for the review!
Andrew was great start to finish, taking our anxiety and hectic approach like a boss. Really enjoyed working with him on purchasing our first house.
Business response • a month ago
Hi, Aleks. Thanks for taking the time to share your positive experience. We truly appreciate it!
Excellent service throughout the whole mortgage process. Friendly, professional, and always quick to respond. Andrew and his team made everything simple and stress-free and helped secure a great deal. Highly recommend!
Business response • a month ago
Hi, Ana. Thanks for taking the time to share your positive experience. We truly appreciate it!
Massive thank you to Keith for helping us with our remortgage and life insurance! Always available to answer our questions and provide invaluable advice. Will continue to use and highly recommend.
Business response • 2 months ago
Hi, Amy. We are thrilled to learn that you had a positive experience with us!
I would never use anyone else! Andrew, Steve and Lindsay have been excellent through both home purchases. They have been available at every step and I could not fault them. I have recommended multiple people to them and would continue to do so.
Business response • 3 months ago
Hi, Harry. We appreciate the kind words and are glad we could provide you with a positive experience!
All thanks to Steve, I was literally had a metal break down when I found out that my mortgage application got declined with no specific reason and my previous mortgage broker confirmed they would not assist my case any further and I was in the middle of selling and purchasing my home. Luckily Steve supported and helped our application which took him roughly 2 weeks otherwise I wouldn't be able to buy our dream home.
Business response • 3 months ago
Hi, Sheila. We appreciate the kind words and are glad we could provide you with a positive experience!
I would highly recommend Chancery mortgages made the process very easy and always on hand to answer any questions and queries I had.
Business response • 4 months ago
Hi, Bradley. Thanks for taking the time to share your positive experience. We truly appreciate it!
Andrew and Steven could not have been more helpful throughout the process. Full trust and compliments to the team!
Business response • 4 months ago
Hi, Laura. We are thrilled to learn that you had a positive experience with us!
I had a great experience with chancery mortgage! Dealing with Andrew. He was so helpful and flexible making it easy to contact him when I needed his assistance. He also managed to find me a mortgage lender in such a quick period of time, which helped speed the purchase to my property. Thank you Chancery Mortgage Service and thank you Andrew!
Business response • 5 months ago
Hi, Jon. We are thrilled to learn that you had a positive experience with us!
Always a pleasure to speak to and go through a mortgage application with Steven (and the team). Always clear and precise on different aspects and queries and advising of options and anything they need to get a process complete. Thank you again as always
Business response • 5 months ago
Hi, Mitesh. Thank you so much for leaving us a stellar review!
Always a pleasure to speak to and go through a mortgage application with Steven (and the team). Always clear and precise on different aspects and queries and advising of options and anything they need to get a process complete. Thank you again as always
Business response • 5 months ago
Hi, Mitesh. Thank you so much for leaving us a stellar review!
Steve at Chancery Mortgage Services is very knowledgeable, approachable and always quick to respond to our queries as BTL investors. I've used him for several new purchases and re-mortgages and wouldn't hesitate to highly recommend his services.
Business response • 6 months ago
Hi, Bao. Your feedback is highly appreciated. Thank you for the review!
We enlisted the help of Steve for our Buy to Let investment property and he was great throughout. Professional, responsive and with a wealth of experience. Andrew also assisted us with life insurance cover and was equally knowledgeable and professional. All very good and would highly recommend to others who require property advice.
Business response • 6 months ago
Hi, Baowser. Your feedback is highly appreciated. Thank you for the review!
Very professional , helpful and explained the process at every stage which made it easy to understand . Will definitely be using them again in the future
Business response • 6 months ago
Hi, Ciaran. We appreciate the kind words and are glad we could provide you with a positive experience!
As a first-time buyer, I didn't know anything about getting my first mortgage, but Andrew and his team explained all the different options and they took their time to go through it with me and my partner. They answered all of our questions no matter how small and helped us get the best deal possible. They were great at communication and responded quickly. I'll be recommending them to my friends and colleges. I will definitely use them again in the future. Thank you, Andrew, Steve and the rest of the Chancery Team
Business response • 7 months ago
Hi, Lewis. Your feedback is highly appreciated. Thank you for the review!
As a first-time buyer, I didn't have much experience to go on when getting my first mortgage, but Andrew took the time to go over things with me, explaining all the different options, answering all my questions and getting me the best deal possible.
I'll be recommending them to my friends, and I will use them again in the future.
Thank you, Andrew, and the rest of the Chancery Team
Business response • 7 months ago
Hi, Christopher. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic service, very friendly customer care with a great mortgage service.
Business response • 8 months ago
Hi, Joe. Thank you so much for leaving us a stellar review!
As a first time buyer Andrew was brilliant from beginning to end. Andrew took the time to go over things with me and was always very helpful and quick to respond. I felt very supported throughout the whole process and have a mortgage that is best to me.
Business response • 8 months ago
Hi, Anna. Thanks for taking the time to share your positive experience. We truly appreciate it!
I would definitely recommend Chancery Mortgage services. Keith was a star and did an excellent job in supporting me with my mortgage and Insurance needs for my first time property purchase. He was supportive through out and took the pressure of finding the right products away, with his knowledge and experience. Thank you Keith for all your support.
Business response • 9 months ago
Hi, Em. We appreciate the kind words and are glad we could provide you with a positive experience!
Andrew was amazing from start to finish. Prompt, personal service. This is the second Morgage I have used their services. Highly recommended.
Business response • 9 months ago
Hi, Angela. Thanks for taking the time to share your positive experience. We truly appreciate it!
This is my second time using Chancery Mortgage Services after a brilliant experience last time. Andrew and Lyndsey were brilliant at finding me a mortgage offer very quickly and efficiently keeping me informed throughout the process with regular communication. They were also great at helping push through the completion when things were getting delayed towards the end. I was also given advice and options when discussing insurance packages afterwards which was great. I would definitely continue to use them in the future and recommend!
Business response • 10 months ago
Hi, Laura. We are thrilled to learn that you had a positive experience with us!
Thank you so much to Andrew at Chancery Mortgage Services for helping guide us through our first remortgage! With having no prior knowledge to what a remortgage involved, Andrew explained everything clearly and was there to answer any questions we had throughout the whole process, and made sure everything was ready and rang smoothly. Highly recommend!
Business response • 11 months ago
Hi, Lily. Thank you so much for leaving us a stellar review!
Excellent service from Andrew. Always willing to go over things if required and speak to us about information which is all quite new to us.
Business response • 11 months ago
Hi, David. Your feedback is highly appreciated. Thank you for the review!