Everything about my experience was excellent. I've been a long time customer of the 2489 Location. I needed a larger unit but 2489 had nothing available so they sent me over to 2457. Martel was awesome. The transition was so smooth. I would recommend either location. Both have wonderful and friendly staff!!
The staff, Martel and Peter, made the process very simple and clear. The facility is great and very secure. Highly recommend!
I highly recommend Castro Valley Hayward Storage. I had 2 units over the last 18 months while we remodeled our house. Accessibility was great, the place was always clean and well lit, and I felt welcome whenever I went there.
My husband, mother in law and I had such a great experience at this storage facility. Martel was incredible, knowledgeable, friendly, and truly went above and beyond to make the process simple and stress-free. He took the time to explain everything clearly and made sure we had exactly what I needed.
The property is very clean, secure, and well cared for, which gave me total peace of mind. Martel’s professionalism and genuine care for customers really stood out. It’s rare to find customer service this consistent and dependable these days! We highly recommend this location and can’t thank Martel enough for all his help!
A clean and safe environment. Always helpful and informative! Great team at CVH Storage!
Martel was excellent provided excellent step by step instructions and was easy to talk to definitely recommend if you need a place to store items!
I loved this storage! I used to use Public Storage and they just got too expensive. Thankfully Castro valley storage was right next door. Very affordable, clean, and big on security! I just moved out of the storage because I just moved into a bigger home! I’m so thankful for the this storage and how accommodating they are. Also, the manager is awesome and very helpful/knowledgable! I would definitely rent storage again if I need to and recommend to anyone!
I had to rent two storage units eight year ago from manger Martell Graggs at Castro Valley Hayward storage . Today I had to clear out one of storage units. Eight years ago Martell took good care of me both times and is very professional. The facility is secure, safe with cameras everywhere, they constantly monitor the building and you don’t have to worry about anyone breaking in. Thank you very much for being five star storage company.
The best in Castro Valleu
Martell Graggs at Castro Valley storage is awesome. I had to rent 2 storage units and he took good care of me both times and is very professional. The facility is secure, safe with cameras everywhere, they constantly monitor the building and you don’t have to worry about anyone breaking in.
Service is always great here. The staff are always willing to work with you, helpful, polite and respectful. I also feel confident that my items in storage here are well protected with several layers of security.
Staff is super cool and always helpful! The place is very safe and I feel comfortable keeping my belongings here
New to this but ... So much better than Extra Space Storage. Not a uber corporation which is constantly raising rent, Bay Area Consumer Checkbook now advises people to sell or dump everything because storage rent costs are so high. Here rent is considerably less. When shown the property, manager Martel didn't complain, documents were easy, terms clear, place is much cleaner and better maintained (compare it to Public Storage next door), bathroom during business hours. They have a moving van to help get you in.
Wow! We were blown away by the amazing service here. Martel went above and beyond to make sure we understood everything about the units, pricing, and options. He was so friendly, patient, and easy to work with. On top of that, the facility is spotless, modern, and clearly maintained with care. Couldn’t have asked for a better experience—thank you!
I moved there from the Public Storage right next door. The places couldn’t be any more different. PS had no staff on site (CVHS managers live on site), no restroom, always dirty, sketchy looking people practically looking like they lived there. CVHS has not just a gate at the front, but alarms on individual units. The biggest problem with PS was raising my rent by 50% or more every six months! In just over a year and a half, my rent went from $54 to $161. CVHS raised my rent once in just over a year, from $73 to $89. I had zero issues with rodents or any other pests. Even minor stuff that becomes huge annoyances at PS like not having a drop pin to secure the auto closing door to the hallway so you have to struggle with a heavy auto closing door getting out and having to unlock the thing every time you go back in became infuriating when I had to make more than a few trips. I will absolutely come back to CVHS if I need storage again.
I have always had great experiences at this storage facility/ Martel. Martel is a great manager, very kind, helpful in all ways.
Thank you very much
Everything was good. They took care of me anything I need. They made sure it happened. Excellent service.
The office staff is fantastic and the prices competitive. The unit I rented was clean. I really appreciate that there are people in premises for most of the day. I feel safer as a single woman going in site. I highly recommend them.
I had an easy time obtaining storage here. The manager was very friendly and helpful. Everything was explained clearly and promised discounts were promptly applied.
I have used this facility for many years. Martel, the manager, is professional and friendly. The facilities are clean and accessible. Highly recommend!
This place is awesome, very professional and courteous staff. The Manager Marcel, is on top of everything and is extremely helpful. This place is clean,, safe and secure your items will be safe here. Unlike other storage places I have used. If you’re looking for a place to store your things this is definitely the place, I write Castro valley Storage 10 stars!!!
