William is an excellent store manager, as well as personable and knowledgeable. He took as much time as needed to understand my needs, delivered the chair himself, and returned multiple times to help me make adjustments until I was completely satisfied. Thank you.

We ordered a chair over a week ago and signed up for delivery. They keep telling us various delivery windows and then won’t show up. This has happened for 4 days now. We now can’t get them on the phone and they have not bothered reaching out to us to tell us when the chair will be delivered.

William was a huge help in making a decision about a new office chair. Originally thinking i wanted to get an Anthros chair, after sharing his knowledge and teaching me about the Lifeform option i ended up making a different decision than i expected with confidence.

William was absolutely outstanding, patient, and wise. He walked us through a variety of choices and helped us make the best choice for us! We thoroughly enjoyed William and love our new Human Touch Gravis massaging recliner chair.

This overdue review is singing the praises of Relax the Back - Bellevue, WA and their Manager, William.

William is service oriented and customer focused. We were purchasing a second zero gravity motorized chair (our first is 20 years old). William did an awesome job matching our new chair with our existing chair … and not set up delivery William took charge and delivered it himself.

What a GREAT experience … my wife and I both say “Thanks, William !!!”

Home delivery service was excellent. David even came back the next day, after my desk installation to oil my chair and tweak the swivel desk added to my chair. He also spent time to help me use the warranty on my chair as it needs extra padding. He was very knowledgeable, tidy and kind and even brought me a bouquet of lovely fall flowers from his florist wife. I felt in very good hands.

William, the store manager and sales associate Jordan did a fantastic job of helping me feel welcome in the store. Let me try out all of the chairs that I was interested in for an extended period ...helped me to understand the different pros and cons of each based on what I was looking for.

highly recommend relax the back and the store in Bellevue . Not my first purchase here and I'll definitely be back

I called for a replacement caster on my Lifeform office chair. I was told the caster would be replaced on warranty. I called 9/6 and was told the Caster was received at your store and waiting for me to pick it up. I had not expected delivery at the store and no one had advised me it was there. I told your representative that I couldn't come in. He agreed to ship it to my home, but told me I'd have to pay for delivery via USPS. My credit card was charged on Sep 7th. On Sep 16 I got a notice from USPS that a ticket had been printed, but package not yet received. Why wouldn't shipment be arranged to my home? Why in the world would it take 9 days to print the shipping ticket?

Fantastic service and white glove delivery. I was pleasantly surprised about how well William and team assessed my requirements, let me try several different options and helped me chose the optimal chair for my needs. The follow up white glove delivery was also fast, efficient and without any hassle.

If you are doing a desk job for long hours then recommend visiting Relax the Back and checking out their ergonomic collection

My experience with Relax The Back

Store was stellar. DAVID worked with me through the whole process from selecting a chair that fit the description I gave him to his professional kindness. By the time he was finished answering all my questions and fitting my favorite chair to my body. I was sold. Not the kind of sold where a person is just worn out. I chose the chair I felt would be great for me because it would suit my body throughout the long time periods I will need to sit and do my work.

I fell in love eith that chair. I purchased it right there and that day. David delivered it the next day. I am very happy.

I have 2 other chairs from Relax The Back in my home that are older than 10 years and are still beautiful and multi functional.

Kudos to Relax the Back and for my sales experience.

Francie Greth Peto

William is exceptional. He listened, was patient, and linked me to the perfect office chair. He pulled out all the stops to make sure I went home with something instead of waiting 4-6 weeks for delivery. I have a painful pinched nerve in my neck. I’m truly grateful to get comfort and relief now.

Recently purchased the human touch super novo 2.0 from William at the Relax the Back in Bellevue. Can't say enough great things about the entire process. William was great not to pressure me for the sale answered every question and knew everything about that particular model I wanted. The chair showed up at my house in Florida about two weeks later as promised. The delivery folks were great too. They unpackaged the chair and set it up in the room I requested in less than 30 minutes. This chair is fantastic. I've had back issues for a few year now and I'm thinking this chair is going to be the best thing I bought to get some lower back relief in a long time. Thanks again to everyone at relax the back

I highly recommend Relax the Back! My wife has severe spinal issues. William was able to help me find the perfect bed and office chair for her. She's never slept so well! They even did a white glove delivery and got us set up in under an hour. Thank you!

I highly recommend Relax the Back! My wife has severe spinal issues. William was able to help me find the perfect bed and office chair for her. She’s never slept so well! They even did a white glove delivery and got us set up in under an hour. Thank you!

I stopped in to purchase a theracane this afternoon. The two gentlemen Chris and I'm assuming William, I

don't think we exchanged names but I see other wonderful reviews mentioning William the manager so I'm thinking that's you! Anyway, I want to give you a big shout-out for your customer service. You were warm, personable and beyond helpful.

Visited here in search of a desk chair for my home office. I was dealing with neck and back pain from my old chair. I decided I needed to try a chair on before buying it rather than taking my chances on Amazon. I’m so glad I did. Gabriella took great care of me and found me a chair that was perfect. It was more than I wanted to pay, but I wanted to pay about $60, which would’ve resulted in more back in neck and back pain. If you’re a small business owner or you work from home, spending money for a good quality desk chair is worth the investment. Plus, I figured I could write it off on my taxes for my business. Highly recommend.