Pat did an excellent job servicing my furnace, explaining his findings and what he did to keep my furnace in top condition. He was professional, thorough and friendly. I really appreciate his help.
Business response • 3 hours ago
Hi David. Thank you so much for leaving such wonderful feedback. We're happy to be a part of your home comfort story!
Have always used Bob's Heating & Air Conditioning services for our home needs, whether it was just a check on the condition of the unit or a complete upgrade replacement of the system. Their service reps are timely and professional as well as informative about what is needed for optimum functioning of my heating unit. You can't go wrong with Bob's!!
Business response • a day ago
Hi Mark. Thanks for taking time to write us a kind review! We appreciate you sharing your experience, and we hope to do business with you again.
Business response • 2 days ago
We're so grateful for your generous rating and for choosing to work with us. Thank you Larraine!
Reliable and pleasant
Business response • 2 days ago
Hi Margan. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for choosing Bob's Heating!
I signed up for a 5-year maintenance contract and am so happy I did. Bob, the technician was thorough and very professional!
Business response • 3 days ago
Hi Gina! Thanks for taking the time to share your positive experience. We truly appreciate it!
From the lady that scheduled my service to the technician, they were just great, polite and professional!!!
I am very happy with the service!
Business response • 5 days ago
Hi V.. We are thrilled to learn that you had a positive experience with us! We look forward to working with you again.
Business response • 6 days ago
Thank you so much for rating your experience with us so highly, Jonathan!
Very professional. Did a maintenance call on our furnace.
Business response • 6 days ago
Hi Diane. Thank you so much for leaving such wonderful feedback. We're happy to be a part of your home comfort story!
I really like having John service my furnaces
Business response • 6 days ago
Hi Matt. Thanks for taking time to write us a kind review! We appreciate you sharing your experience, and we hope to do business with you again.
Fast appointment, great technician (Ron). Had repair part with him, furnace working fine again. Would highly recommend Bob's.
Business response • 7 days ago
Hi Scott. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for choosing Bob's Heating!
Was able to get a last minute appointment. Yearly heating maintenance. No issues. Friendly service
Business response • 7 days ago
Hi Carla. We are thrilled to learn that you had a positive experience with us! We look forward to working with you again.
The maintenance service to adjust my thermostat was quick, efficient and most helpful. I was giving clear easy to understand instructions in an explanation of the cause and how to utilize my system. Very pleased and very appreciative
Business response • 7 days ago
Hi Regina! Thanks for taking the time to share your positive experience. We truly appreciate it!
Business response • 7 days ago
Hi Lelia. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Mate ,I have to discuss an important problem,but you didn't give Whatsap on profile,I am Unable to conact.😔,Can you plz come on watsp Via Bio. It's Very Important 🙏
Customer since 2004. Always dependable and trustworthy.
Easy to work with.
Business response • 15 days ago
We are overjoyed to hear this, Laurence. Twenty years of trust means everything to us. We look forward to serving you for many more!
2026 update.
Existing customer for major services performed (aka new furnace).
New house, newish equipment within last ~10 years.
Performed furnace and AC yearly maintenance, as existing residence haven’t had it performed for years. Furnace/AC inspection was nominal. Bobs refused to perform troubleshooting on ~10-year-old tankless water heater, “afraid would break it”, but happy to quote $6600 for a new one. This is contradictory to customer service stating it would be an additional $99 for maintenance.
Another company (2 Sons Plumbing & Sewer) successfully diagnosed and maintained the tankless for a fraction of the cost of a new unit. Error code 10 no longer occurs during a bathtub fill. Will be switching companies for services going forward.
Business response • 20 days ago
Hi, Chris. We're sorry to hear this story, and would love the opportunity to either a) make it right, or b) help the team learn from this (or ideally both). Unfortunately, we don't have much more detail. Hoping you'd be willing to either email us at info@bobsheating.com or call at 800-840-3346 to give us the opportunity look more into this and try to make it right.
I called a competitor HVAC company to have my gas furnace tuned up. The service technician provided me with an estimate for needed repairs. The estimate was for $4,600. They negotiated it down to $3,600. The furnace is five years old. The original cost was $5,400.
I called Bob’s Heating for a second opinion. The technician ran a diagnostic test. Turns out my furnace is within range for each function or component tested. No repairs needed.
Business response • 20 days ago
Hi, Nancy. We're sorry you had this experience with any HVAC team, but happy we could resolve it for you. As one of the last family-owned companies around, we've sadly heard many instances of companies who seem to just want to get in your home once and get as much money as possible. We believe in building a long-term trusting relationship. Thank you for that opportunity, and please let us know whenever we can help enhance your home comfort.
I can’t evaluate the quality of Frederick’s work because I don’t know about repairing furnaces. All I know is that he did his work quietly and professional and my furnace is working normally. I trust that Bob’s Heating hired him because he was qualified. He gave me that impression.
Business response • 21 days ago
Hi, Carlos. This is one of the most discerning and thoughtful reviews around. We also appreciate your trust and hope that we've earned even more of it. Frederick, indeed, is excellent by all measures, and we're glad he was able to help you out. If you'd ever like more information about your equipment or how to get peak performance out of it for as long as possible, we're here for you.
I have been a customer of Bobs heating for the past two decades. Professional services for the east side
Business response • 25 days ago
We're grateful for the opportunity to have earned and maintained the opportunity to make sure your home is comfortable for you. As one of the only family-owned HVAC companies around, this is exactly the kinds of relationships we seek with the homeowners in our community. Thank you for trusting us.
