What our customers say

4.9

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Showing 294 featured reviews, rating based on these only
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Reviews Summary
Generated by BirdAI
  • Louis and his team provided exceptional, constant communication throughout the entire loan process, keeping clients informed and answering questions promptly at all times.
  • The mortgage process was fast, efficient, and seamless, with many clients closing quickly and experiencing stress-free transactions with minimal delays.
  • Louis demonstrated outstanding knowledge and professionalism, going above and beyond to help clients, especially first-time homebuyers, understand every step of the process.
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Basim A.
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•  3 months ago

He is the best this is my second property that I purchased through him and was so helpful and won’t deal with anyone else .five star go Louis

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Donald H.
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•  5 months ago

Louis was quick, always in great communication and kept us aware of all steps of the process!

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Gerald F.
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•  12 months ago

Minimum time. Maximum results.

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Rebecca C.
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•  a year ago

Louis, walked me through every step of financing my home. I had bought 2 homes in the past but my husband was the person that dealt with all the paperwork, banks, etc. I just signed on the dotted line. Louis was patient, understanding, honest, kind and encouraging.

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Roland P.
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•  a year ago

Louis was excellent in all transactions.

Kind, patient, informative, timely, available -

pleasant and easy to work with. We had complete trust in him in every aspect.

A wonderful person to have guiding us through the loan process.

JA
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•  a year ago

Professionalism and great guidance and support.

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Florencia P.
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•  a year ago

We had an excellent experience during our home purchase process. They were consistently available, regardless of the time of day, and responded quickly to every question we had. Their expert knowledge was evident in every interaction, and they always placed our best interests first. It was clear that they were committed to ensuring the best possible outcome for us as clients. Highly recommend!

BM
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•  a year ago

This is the third purchase/refi I've done with Louis. He truly is an incredible resource and I'd highly recommend him and Town Square.

KM
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•  a year ago

Louis was absolutely amazing throughout the entire process. He always kept me updated along the way, reassured me everything would work out when I was in doubt, and helped me get the documentation necessary for underwriting. Louis made everythig so simple, even when it felt overwhelming at first. Louis really cares about his customers and will go above and beyone for them. I have already recommended him to a friend who's looking to purchase. I can't say enough great things about Louis. He and Tiffany make a great team!

KK
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•  a year ago

Louis did an outstanding job! He communicated thoroughly, was always available, and made the entire loan process smooth and seamless. His professionalism and dedication ensured a great experience from start to finish. Highly recommend!

JR
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•  a year ago

Louis makes going through the lending process as easy as possible. Great communication and will answer any and all questions regaurding the home loan process.

SC
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•  a year ago

Louis made our home buying experience a great one, any time we had a question big or small he was there to answer it. His knowledge and expertise is top notch and we would recommend him to anyone.

AV
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•  a year ago

Our experience with [Mortgage Company Name] was nothing short of exceptional. From start to finish, Louis provided clear communication, expert guidance, and a seamless process that made securing our mortgage stress-free. He was always available to answer our questions, ensured we got the best possible rate, and went above and beyond to make the experience smooth. We couldn't be happier with the outcome!

AS
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•  a year ago

Louis offered great and prompt communication at each stage of our loan

JB
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•  a year ago

Louis was al available and remained professional during all of our interactions.

ZT
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•  a year ago

Louis was very good at helping make conservative and well informed decisions and communicated to me the scope of options and that worked best for me. He provided information in a format that was easy to understand, parse through for myself, and set a professional tone. I also appreciated how he would reach out to answer important questions and provide check-ins outside of normal business hours.

RK
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•  a year ago

I was completely new to the entire home buying process, especially this special circumstance of refinancing an estate property and buying out a sibling. Louis was incredible and basically held my hand throughout the whole entire process from start to finish! He answered all of my questions and made sure I was completely knowledgeable of every step and that we followed proper procedures to execute our close. I am forever grateful for Louis and would gladly use him again for any other properties down the road. I highly recommend Louis!

DH
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•  a year ago

Louis was great. Closed in record time

MH
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•  a year ago

Louis was always available to help answer questions or clear up confusion. He helped explain the whole process to us as first time buyers.

CC
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•  a year ago

Louis was available for any questions or calls we had at any point. He broke everything down for us in very simple terms for us first time homebuyers

RR
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•  a year ago

1. Comunication

2. Friendly

3. Realiable

MD
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•  a year ago

We finally closed

SA
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•  a year ago

Louis was very helpful and answered all my questions and very pleasant to work with. Everything moved along fast which was a big plus for

EW
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•  2 years ago

Louis and his team made the financing very easy and answered any all questions. Thank you all.

BE
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•  2 years ago

Communication was timely. Never had an issue reaching Louis. No delays in closing.