Customer reviews

4.9

161 reviews
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Latasha Howard
•  9 days ago

Good area and easy to stick with the plan.

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Lina C.
•  10 days ago

The staff are very friendly and helpful ☺️. I feel quite comfortable there at ATI

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Elizabeth C.
•  12 days ago

I love ATI Physical Therapy. I used them twice now and both experiences have been pleasant.

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Miranda Wright
•  18 days ago

They are so great! I’ve been to several pt places and this is the first place I’ve felt heard and like my little successes are meaningful.

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Paul Marshall
•  19 days ago

Staff have been very supportive

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Maluai Ape
•  19 days ago

Staffs are very nice and friendly

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Larry Beck
•  a month ago

I had a great experience at ATI in University Place. Linda, Frank, and the staff are awesome! A friendly and caring environment. They truly invest themselves in your recovery.

Everyone is very attentive to the details. They listen with care to help identify routines to enhance recovery. I had a great outcome. I can't recommend them enough.

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Harley 2
•  a month ago

Would like to thank the staff at the ***************, ******** location for the therapy I received Jan-Feb 2026. My main therapist was ***** and with her knowledge and skill of therapy turned and painful back injury into a manageable one without surgery. Thank you also to ******, and ***** for their help.

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Arrow Head
•  a month ago

Very nice people. If you’re an older person or a person who doesn’t play sports or had a work related injury I'd recommend care here. Each PT juggles 2-3 patients at a time. Just wasn’t for me. I’m fine with the early stage exercises of my *ACL/Meniscus* rehab but just felt like there was no game plan of what to expect or what they should see before moving forward. Jake was solid but he was gone for a while and only worked here once a week.

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Roger Ward
•  a month ago

The staff is friendly, talented and helpful. I was in pretty bad shape physically when I first started going there. Since then, the staff has been very patient with me and has really helped me improve.

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Jack H
•  2 months ago

I had very professional injury rehabilitation physical therapists treat my cervical spine injury and misalignment. They strengthened the neck muscles, shoulders, and upper back. And motivated me the whole time to do the exercises at home and arrange everything for me to be able to recover and leave the house everyday after the first week or two I had more energy and was able to do a lot more work. I would highly recommend them for injury rehabilitation and muscle conditioning and strengthening after a spinal injury.

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Ranjit A
•  2 months ago

First, they have excellent physical therapists. Both times I have gone here I have worked with people who cared and helped me. However, their back office/corporate billing is a disaster. Both times they have double (or more) charged me and it's been a nightmare to resolve. So watch out for that.

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Dos CincoTres
•  2 months ago

Linda Morgan Kim and especially Frank have all been 100% the best physical therapists' i have had the pleasure to work with, they all are very helpful and I appreciate any help I could get from them. Frank is a great person as well I highly recommend working with him or anyone else at this place. 10/10

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Lori S.
•  2 months ago

Great job 👏🏻

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JeyelA
•  2 months ago

I highly recommend ATI University Place. The staff is incredibly friendly, and the team is composed of passionate and dedicated professionals. Frank and Morgan consistently go above and beyond to ensure a positive and welcoming experience. During my initial visit, Linda was calm, knowledgeable, and made me feel at ease. Their exceptional service truly stands out!

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Jenaya Casey
•  2 months ago

I love ATI Physical Therapy on Bridgeport. The staff are really awesome and they really care about their patients. I would highly recommend them to anyone that needs it. University Place area is the best, I wouldn’t go anywhere else. If they tried to transfer me to another location I would discharge myself.

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goldpointe
•  2 months ago

I highly recommend the UP Bridgeport Way office. The entire staff in this smaller location evaluates, listens to and works with the consumers of their services in a friendly, relaxed atmosphere that sets the tone for high quality therapy and rehabilitation.

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Patricia D
•  3 months ago

ATI University Place is wonderful. Linda, Frank and the team at ATI UP saved my knees! They are professional, friendly, and very knowledgeable. I liked the idea, that they addressed not just the problem area, but the whole body!

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John Holdsworth
•  3 months ago

Linda and the team at ATI UP are fantastic. They take an active approach to care and ensure that the treatment plan covers the root cause of the problem.

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Nichole
•  3 months ago

My experience at ATI was wonderful. The people there are nice and seem genuinely concerned with my recovery.

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Roy Warren
•  5 months ago

Everyone here has treated me great and they listen when you hurt

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Sara Estrada
•  6 months ago

Loved the staff, especially Linda, she helped me tremendously with getting my strength back after surgery on my arm. The rest of the staff was wonderful also filling in when she couldn’t and also working with their own clients. I would’ve stayed with them if they had offered OT. I would recommended this clinic to anyone looking for PT.

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Peter Lake
•  6 months ago

Fantastic and very up beat atmosphere well as knowledgeable therapists. Facilities are very clean and up-to-date.The staff are very friendly and helpful.

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Autumn Moses
•  6 months ago

My initial consultation was very good. Linda was great. My physical therapy sessions were helpful. I learned some skills for home care. I was really disappointed in their scheduling and their billing. I was very direct about my schedule at my first appointment, but starting missing many appointments because I didn't receive a print out and every other appointment was on a day I specifically said I wasn't available. I would get text reminders asking me to confirm appointments but no ability to cancel and/or reschedule over text. When you call the office you are told to leave a message, no one ever calls back until you've already missed the visit. I would have to go down in person to change appointments. Additionally I was told at my first visit I had a $50 copay per visit. After my first visit I asked about paying my copay and they told me not to worry about it as they had my card on file. After two appointments I received a bill from ATI for more than $200. (Over twice what I was told each session would be.) When I came in to cancel my future appointments I was told that I "must have misunderstood" because I had a 15% co insurance not a $50 copay. With the amount of my bill and TWO sessions this means they are charging like $750 a session to my insurance. These are not private therapy sessions, these are group therapy sessions where a therapist is assisting multiple people at once. This seems astronomical in my opinion. To be clear- the therapists were nice, kind and professional, I definitely question their billing and scheduling practices. If you choose to go here I would ask more questions in advance about their billing and I would go over scheduled appointments in detail before leaving to make sure everything will work for your schedule.

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Manh Nguyen
•  7 months ago

I went to see Linda after my rotator cuff surgery and had an excellent experience. I highly recommend ATI for physical therapy.