We especially liked the installation of our new windows. The team worked very hard for two days and did an exceptional job to explain the steps in installation of our windows. (my wife speaks fluent Spanish)

We had a great experience with Custom Windows. Walker (sales) was great and very patient with me and my million questions. He and the crew delivered everything they promised when replacing our old windows with new construction ones. I was very worried about replacing windows in our San Francisco home because of the historical nature of the front of the house, and Cesar, who installed them, knew exactly what to do and how to match the trim, etc. Very pleased we went with this group. And the windows, especially the locks, are fantastic.

Felipe as salesperson and Jose and team as installers work were impeccable! Love the awesome job done for my home's Master Bedroom Windows and definitely plan to follow-up with other windows in my house with Custom Exteriors / Costco because of their terrific work

We had such a great experience working with Custom Exteriors from start to finish!

Nadia from the office was incredibly helpful and accommodating throughout the entire process. During our initial visit, Jason did a wonderful job explaining the different options available to us and helping us understand what would work best for our home. When it came time for measurements, Cesar was so patient and took the extra time to talk through one of our windows that we were still on the fence about, helping us feel confident in our final decision!

The installation crew was equally impressive! They were hardworking, efficient, and SO speedy!

All in all, we had a fantastic experience with Custom Exteriors. We really appreciated the communication, patience, and care from everyone we worked with. Would absolutely recommend!

We really appreciate how the new management has kept up the quality of customer service and product. One of our doors, which we got under the prior management, needed readjusting due to the house resettling. The new management had the plate moved free of charge. When we later determined further adjustment was needed, they were prompt in resolving the issue. Highly recommend.

We had a great experience with Custom Exteriors. We had a 10’ patio door, a 6’ patio door, and 4 windows replaced with Marvin windows. The large patio door was replaced with a beautiful bi-fold door. We did have a slight issue with the tension cord on the screen but they came out soon after and adjusted it. They walked us through the whole project, which was completed in about a week. It did take a few months to get the custom windows and doors in, but that wasn’t a problem.

They were not cheap. I’m sure others will opt for a less expensive product, but Custom Exteriors were full-service, which is why we paid top dollar. They not only installed the windows and doors, but also filled in the Stucco, even the part that was demolished under the door by the company that laid the stamped concrete in our backyard years ago, and holes from a patio cover that we had taken out. We are now ready to paint our house!

They were very friendly and knowledgeable and we very much appreciated the service we received.

It was amazing working with them from the store visit to the final installation. We are so glad we chose to work with them on this expensive project because we needed quality and service, and they delivered. Highly recommend.

I needed to replace 5 upstairs windows and wanted quality that would outlast me. My searches for highly rated services gave me several options, but once I spoke to the Exterior Solutions rep, I felt more confident with them than the others. They communicated with me throughout the entire process from measurement.through order fulfillment & final installation. I am very pleased & highly recommend Exterior Solutions. The temperature upstairs is also more stable.

PS: They do offer more than just window projects as well.

I highly recommend Custom Exteriors- they did my windows and did a fantastic job. " I can see clearly now!" If you need windows, I suggest you give them a look. Our old non-working casement windows were pretty bad and now we can open the windows and let the air in- with screens.

I was really excited about working with this company to replace my front doors. The sales representative was nice and thorough, but the pitch ended up feeling almost identical to the aggressive sales model we saw from Renewal by Andersen—despite having explicitly discussed my concerns about inflated base pricing and artificial discount gimmicks beforehand.

The quote came back in the exact same sky-high ballpark as the corporate competitors they claimed to be different from. When I pointed this out to the rep and raised my concerns about the price, I was completely ghosted and received zero follow-up or explanation.

It really feels like being located in San Jose triggered an inflated "ZIP code markup" just to make the trip out worth their while. Came away feeling disappointed with the pricing and sales experience.

Leo was a fantastic project manager! We was very knowledgeable and taught us so much about the benefits of Marvin window products in such a short period. Could not recommend Leo and Custom Exteriors more!

Very professional and expert organization. We got a great price thanks to Costco. We replaced all of the windows and sliding glass doors in our house. Their installers worked incredibly hard but all of the work was outstanding. Couldn’t be happier with the service and the final product.

There are many reasons that I give a five star review to Custom Exteriors. Most of all because of their commitment, quality, and responsibility for the work they do. All of that matters to this company extensively and provides a great experience for a customer. Their product is excellent, and their skilled installers were on time, super clean, detailed, a very capable of doing an excellent job. I’m glad that I don’t need more windows, but when I do I know exactly who I will trust with the job.

Saw a kiosk at Costco for a Marvin brand Window replacement program and spoke to the rep in the store. Scheduled a meeting for an estimate and ended up moving forward with the project. Custom Exteriors, Inc. was the installation contractor on the job. All in all, Custom Exteriors did a great job! Their crew was professional, respectful of our home and very courteous. The quality of the windows is exceptional. After installation, we had a visit from the Custom Exteriors sales rep and his boss. They gave us a tutorial on the windows, how to open/close them and tips on cleaning. The Custom Exteriors foreman even gave us a can of the silicon lubricant and the window cleaning spray they use. Custom Exteriors is a First Class company and the Costco Program is a great program. I highly recommend the program and I highly recommend Custom Exteriors. We only did the East, West and South facing windows on our home for budgetary reasons but have decided we will eventually go to this company for the North facing windows and a new screen/storm door on our backyard entrance. Thanks Custom Exteriors for a job well done! The Five Star rating is well deserved!

Michael came out today based on a connection I made at Costco a few weeks ago. After talking with Michael it was apparent that I didn’t really need to replace my windows but a few repairs would be the best (and most cost efficient) way to go. I had a couple windows where the low e coating was failing as well as the balancer on some of my windows broke. Instead of trying to sell me new windows, he showed me how to remove the window and balancer so I know exactly what the part looks like.

Michael was so nice and helpful even when he knew that he wouldn’t receive any business from me. Thank you so much Michael for all your help today. It is very much appreciated. I have now called a window repair company who is coming out next week. They do a lot of balancer replacements and can also replace the few panes of glass with failed low e coating.

I chose Customer Exteriors (CE) to replace nine windows and a front door for two reasons. First, a family friend with a good eye for quality used them and was very satisfied. Second, CE was vetted by Costco who does not let just anybody represent them.

We interviewed two local replacement window companies and one national company that advertises a lot. The two locals offered a vinyl window package - one, that is well made, but both of them were "jump frames" where they leave the existing window frame in place and install over it.

A new window is only as good as its installation. I wanted a higher quality install where the existing window/trim is removed, new flashing is added, the new window is installed and new trim is installed and sealed. This is how CE installs a window. CE used the Marvin Infinity line which I know to be B+/A- product and we added some nice appearance touches like grids and a deep bronze frame color rather than white.

The national company offers a great product, but even a modest review of their feedback led to me to believe the installation would not meet my standards.

CE's pricing was competitive with the national chain if not significantly less expensive. with a superior installation. The onsite crew was done in three days and protected the inside of our home and the outside as well. The crew was professional and focused. The office staff, Walker, Cesar, Nadia, and Brett responded to all my queries quickly and completely. They took care of the permit and HazMat testing so I did not have to. We are about 60 days in and the new windows are keeping our home significantly cooler in these warm summer months.

I recommend them with no hesitation.

Steve in Santa Rosa

Had a team of installers -Mr. Francisco Sanchez and team did what I will refer to as the perfect installation for my windows. The team was very professional and kind, their work is the best I have witnessed in my lifetime! The team has made window installation an art. Flawless, no debris left behind, this team left me close to tears. They deserve a 20% raise; if I had a business I would seek this team out - they have the highest standards and then some.

I recently used Custom Exteriors to replace my front entry door. I met with **** who was professional and knowledgeable. The process took a little longer as I had to have HOA approval. ***** kept in contact with me weekly until my project was approved. This is a solid company and I was happy with them from start to finish. My door was installed by their installers and looks great. I interviewed and received quotes from three companies. I know that I selected the best company for the job. After the installation was completed, they followed up with me to insure I was a satisfied customer. If you want great customer service, quality products and professional installation, this is the company you want to do the job.

This is my second time using Custom exteriors for windows at two different homes, and they have a different product now. But I was pleased with

the installation and the new material Fibrex? Thank you for a quality product and professional installation.