Customer reviews

5.0

9 reviews
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Ashley Stern
•  2 months ago

Kelcie was absolutely amazing! She was always ready to respond to any questions I had. She and her team of knowledgeable women made this entire process of applying for a loan, figuring out when to lock in interest rates, signing documents, contacting people, and eventually signing the final documents of buying my new home easy and seamless. I couldn't have asked for more!

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Sam Ingle
•  4 months ago

Worked with Kelcie on a recent buyer transaction. Communication was solid and the process went smoothly!

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Patrika Marschall
•  4 months ago

I can’t thank Kelcie enough for the excellent service! She made my first time home buying experience very low stress. She is professional, very responsive, and efficient!

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Jesse Schenck
•  5 months ago

Kelcie was amazing! This was our first time buying and she made it such a breeze! She was there with us every step of the way and made sure we were informed the whole way. Could not recommend her more and will be using her in the future!!!

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Janice Jackson
•  10 months ago

Thanks to Kelcie! What a great fast experience we had. We appreciate your running different estimates for various properties and the prompt attention to our homebuying experience. It is just what we wanted. What a blessing! Thanks again, take good care!

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Zuraima Almestica
•  1 year ago

It was such a pleasure having Kelcie Siefring as our loan officer. She was so knowledgeable, professional, helpful, and made us feel so comfortable when asking questions. It wasn’t our first time buying a home, but she definitely made this process go as smooth as possible. Such a pleasant experience!

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Kahley O’Malley
•  1 year ago

I recently had the pleasure of working with Kelcie from Motto Mortgage Preferred for my first home purchase, and I cannot speak highly enough of the experience. We purchased this home from across the United States and had very little idea what all it would entail. From start to finish, Kelcie was exceptional in every aspect.

Communication was top-notch throughout the entire process, even with a 3 hour time difference. She was always prompt in responding to my MANY MANY questions and concerns, and she explained a lot of the terms and procedures I had not even a clue about in a way that was easy to understand, which was incredibly helpful as a first-time homebuyer.

Kelcie’s expertise was evident from the beginning. She guided me through the various loan options available, taking the time to explain the pros and cons of each and helping me make an informed decision especially when it came to interest rates.

She demonstrated professionalism at every step. Kelcie was organized, punctual, and reliable, making sure that everything was in order and addressing any issues promptly. I do not think the close of this home would have gone so smoothly without her help. She made what could have been a stressful process seamless and manageable.

The level of support provided was outstanding. She went above and beyond, offering support beyond regular office hours and keeping me updated on the progress of my loan application every step of the way. She even was proactive in anticipating any potential hurdles with my husband’s frequent out of town trips.

Overall, my experience working with Kelcie was fantastic. She made the home buying process smooth and stress-free. I would highly recommend her and Motto Mortgage team to anyone buying a home.

Thank you, Kelcie, for your outstanding service!

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Brenda White
•  2 years ago

Kelcie was the loan officer for one of my recent buyers that purchased a new home. It was a wonderful experience, both my buyer and I couldn't have been more pleased. She provided daily updates and was always prompt with any questions or concerns. I highly recommend her for all your loan needs.

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Duke Roach
•  2 years ago

Kelcie and her team made the stressful and unfamiliar process of home-buying extremely easy on me. She was always very timely in responding to my questions and without exception made me feel like I was a priority. Especially as a first time home-buyer, there are a lot of unexpected steps associated with purchasing a home and Kelcie always put me in my comfort zone with any costs I had along the way. In a complicated process like this I needed someone I could trust as my loan officer - I can't have a higher recommendation for Kelcie after working with her. I will absolutely be recommending her and her team to anyone who asks me for advice while purchasing a home.