Customer reviews

5.0

100 reviews
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Robert Nutt
•  a month ago

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Jonathon Lamont
•  5 months ago

This team is amazing they were very open and transparent with ever step and really push to close fast thanks team

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Alyssa Hartshorn
•  6 months ago

Tracy, Jolynn, and Chelsea at Motto Mortgage were absolutely fantastic to work with! Communication was clear and timely. Any time I had a question, they were quick to respond. I will be continuing business with them and referring my friends and family to them from here on out! Kind, genuine, honest people. Thank you to Motto Mortgage for all of your help in the home buying process!

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James Briscoe
•  6 months ago

Johannesburg made our process easy and comfortable. The staff is very knowledgeable and great to work with.

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Doreen Peight
•  7 months ago

My husband and I had an awesome experience with refinancing our house with Tracy and Jolynn. Tracy was able to lock in a great rate for us. They were quick, efficient, professional, and friendly.

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joh ma
•  9 months ago

Tracy and her team are excellent, prompt and effective as well as supportive. Extremely talented. One of the best experiences. Thank you for sharing your knowledge and sincerity.

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ETBradshaw
•  10 months ago

The dust is still settling but wanted to take a moment and say how wonderful our experience was working with Motto Mortgage (Tracy and crew)... They kept us informed and up to date on everything. We were surprised how fast and easy the process was- we would recommend anyone to give them a chance, you won't be disappointed.

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Brian Whittington
•  10 months ago

Buying a home is one of the biggest decisions you can make—and thanks to Maggie with RE/MAX and the incredible team at Motto Mortgage (Grafton, Chelsea, and Tracy), our experience was nothing short of exceptional.

From the very beginning, Maggie was a true partner. She was not only knowledgeable and professional, but also genuinely invested in helping us find the right home. She took the time to understand our needs, was always responsive, and guided us through every step of the home-buying process with patience and expertise. Her energy, honesty, and advocacy gave us total peace of mind. We always felt like we were her top priority.

On the financing side, Grafton, Chelsea, and Tracy at Motto Mortgage were phenomenal. They made the mortgage process seamless—explaining every detail clearly, answering our (many!) questions promptly, and finding us the best possible loan option. Their communication was consistent, their professionalism top-notch, and their teamwork truly impressive.

Together, this team made what could have been a stressful experience feel smooth, exciting, and even enjoyable. We are so grateful for their hard work, dedication, and above-and-beyond service. If you're buying a home, you want this team on your side. Highly recommend with zero hesitation!

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Matthew Smith
•  1 year ago

Motto mortgage is amazing! Some of the best customer service and communication I have had the pleasure to use. They did a VA refinance on my house. We had it done in under 2 weeks. Thank you!

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Amy Adams
•  1 year ago

Tracy Holtsclaw with Motto Mortgage is wonderful! She thoroughly answered all of my questions and guided me every step of the way. Best of all, she worked on our loan quickly and efficiently to help my family purchase our new home!

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Blake Kessel Jr
•  1 year ago

Very friendly and easy to understand for a first time homebuyer

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Teanna Forsythe
•  1 year ago

I would recommend any one to go through Motto Mortgage. I had the pleasure of working with Tracy and Joanne. These two ladies made my dream come true of purchasing a home for me and my children. Once I submitted the application Tracy called me back the same night with the approval. From that point all the way up to closing the team made sure I was well informed of what was going on, what was needed, and what would happen next. I am proud to say I’m finally a homeowner and I know that wouldn’t have been possible without the Motto Mortgage Team. ❤️💕

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Don Burton
•  1 year ago

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Matt Balmes
•  1 year ago

Great company to work with. Tracy is always there to help and worked tirelessly for us. Could not recommend more.

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Wes Hopkins
•  1 year ago

When exploring lending options, look no further than Motto. The transparency, communication, guidance, consultation, and delivery was second to none. Motto stood on business when it came time to deliver on the agreement. Tracy's team is excellent and a very special shout out to Grafton for being the spearhead of such an amazing team for me. Motto isn't simply a business, they are your partner. If you are shopping for a lender, this is your sign to start your relationship and partnership with Motto Mortgage.

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Danielle Vera
•  1 year ago

Motto mortgage is amazing!!! We unfortunately began our journey with a very unprofessional lending company and was so scared we were gunna loose the house. Motto mortgage stepped in and SAVED US! So so grateful for this amazing company and how fast they worked with us to meet our closing date a little over a week later! We were able to close with our dream home with such a breeze. Thank you so much for everything!

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Emily S
•  1 year ago

Tracy goes above and beyond for all her clients. This is our second time using Motto Mortgage as a lender for a home purchase and we can’t say enough good things. They help you to understand complicated processes in simple terms. Definitely recommend Tracy and her team to anyone looking to buy a home!

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Ben Humphries
•  2 years ago

Tracy is so wonderful to work with and knows how to help people regardless of what type of mortgage they need and is thorough and professional.

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Ulises De La Rosa
•  2 years ago

A very professional work team. The process executed by Tracy was as lean as possible.

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Terri Corbett
•  2 years ago

Motto, and especially Tracy, made buying my home so easy. Process was straightforward, no surprises. Easy document submission.

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Franko Antolovich
•  2 years ago

Tracy and the entire crew at Motto Mortgage are our first referral choice for home loans. They have the knowledge to handle even the most difficult of loans. More importantly they genuinely care about the customers they serve.

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Rob Biggs
•  4 years ago

Working with Tracy and Jolynn was very delightful and professional, completing each task in a timely manner and obtaining a favorable rate. I highly recommend Motto Mortgage!

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Lena Moore
•  4 years ago

Tracy and her team were exceptional to say the least. I was walked through every step of the way and if I had any questions, she was right there to answer them. I felt comfortable the whole process through and would highly recommend them!

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lynn mercer
•  4 years ago

Very professional and knowledgeable. Made our experience painless. I Would recommend them to anyone who is applying for a mortgage.

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Margaret Baumgardner
•  4 years ago

Tracy was exceptional on our road to buying a home! Very knowledgeable, and on top of everything in our home buying experience. We would definitely recommend her and Motto mortgage!