Customer reviews

5.0

23 reviews
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Kaneshia Wilson
•  8 months ago

Jenna is absolutely amazing! From start to finish, she went above and beyond to guide me through my first home-buying experience. She connected me with the perfect lender and realtor, making the entire process seamless. Her patience, understanding, and willingness to answer every question made me feel confident and supported throughout the journey.

What truly stood out was Jenna’s dedication—she even joined me at closing with thoughtful gifts, a gesture my family and I will never forget. Thanks to her expertise and care, we are now proud homeowners. I could not have imagined going through this process with anyone else, and I am beyond grateful for everything she has done.

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Meme Ashley
•  9 months ago

Absolutely amazing company will always recommend

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NaTisha Jenkins
•  10 months ago

I just purchased with first home and my experience cannot be expressed in words. The words above and beyond does not do this company any justice. From the beginning until the very end they were very kind, informative, and supportive. They made sure everything was understood and that my needs were met. I cannot say enough positive things about my experience with Motto Mortgage. I am so grateful to have been able to work with them and have one of my dreams come true.

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Mela Thomas
•  1 year ago

Jenna got the loan closed

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Alex Atkinson
•  1 year ago

Jenna has been a great lender throughout the process. She has gone above and behind to explain all of my options.

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Alma Lacefield
•  1 year ago

I cannot praise Jenna Richardson enough! She has saved multiple deals for my clients by just knowing her stuff!! She is so knowledgeable and her work ethic is unmatched! Many occasions she has been able to close deals that others simply couldn’t. She is so humble, hard working, kind, intelligent, and just seriously an amazing soul! I know that if Jenna is involved I can trust things will get done! Thank you Jenna for all of your hard work!

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Key Fair
•  1 year ago

Jenna is phenomenal. She is a hard worker and very charismatic. She truly cares for her clients, and you can feel that when you work with her. I would work with her again in a heartbeat. If anyone is on the fence with who they one to work with look no further because Jenna is the one.

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Audrey Dawson
•  1 year ago

My experience on a first-time homeowner has been an rewarding experience I was hopeful throughout the whole process I trust Jenner and her team for working with me having the patience giving me the resources that I needed to succeed in purchasing my home I am grateful I am humbled through the whole process I never doubt that I would not have a home it was all in God's timing I do believe that he placed people in your life that will help encourage and allow me to experience this experience that I would share with whomsoever I encounter about purchasing a home thank you for giving me the opportunity thank you for your encouraging words and the resources that was very valuable to me that I know will be valuable to anyone that I send your way thank you thank you thank you thank you

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Eric Kinsey
•  1 year ago

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Ashley Kinsey
•  1 year ago

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R Pittman
•  1 year ago

Jenna was very responsive, regardless of the time of day. She explained the house buying processing, along the way and was willing to assist me with any questions I had. I will definitely choose Jenna again !

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Hailyn c
•  1 year ago

I had the pleasure of working with Jenna Richardson and it was by far one of the best experiences with a lender. She was so great with answering all and any of my questions, she was present at all times during the long process we had. Thank you again for all your help Jenna! 1,000/10 recommend :)

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Jasmine White
•  1 year ago

In order to provide me the greatest financing alternatives, Jenna went above and beyond. Her thorough understanding, quick and adaptable communication, and proactive attitude made the mortgage process easy. Her dedication to perfection is greatly appreciated, and I have no hesitation in recommending her services to anyone in need of a dependable and effective load officer

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Dale Sullivan
•  1 year ago

Jenna was very patient and took the time to make sure we understood every step of the process and every line of our agreements. Jenna and her team were knowledgeable and prompt throughout the entire process.

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Veronda Massey
•  1 year ago

Jenna was the EXACT person I needed to purchase my home! I cannot say enough great things about her and Motto Mortgage. I purchased a short sale home as a first time home buyer and walked away at closing with money back! The miracles she worked to get me to closing are nothing short of her being THEE BEST at what she does. I recommend Motto Mortgage for your home buying needs!

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Trevor Baity
•  1 year ago

Jenna is the best! We were able to purchase our first home stress free because of her!

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Delphery Johnson
•  1 year ago

Ms.Richardson is the best in the world. Great communicator and customer service. Business partner for Life.

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njmeggett
•  6 years ago

Jenna is a rock star! She helped me get my first home 1 year ago. She is very professional and taught me how to purchase a home two years prior. I followed her instructions and once I had completed everything she told me to do, when I went back to her and told her I was ready it only took four months from start to finish to purchase my very first home. She was with me every step of the way up until and even after I closed. I always send people her way, because I know she will make it happen! Thank you Jenna for such an amazing experience!

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Question aire
•  6 years ago

Jenna is a always in the job! She makes sure you fully understand the process while making sure you are getting the bang for your buck! Beautiful personality and it eas such a joy working with her. I look forward to doing so again in the future.

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bigbran47
•  6 years ago

Jenna is awesome!! Very knowledgeable of the areas in Low-country. She will find you exactly what you ask for. If not exact it will be damn close. I don’t see anyone being better than her. She is the best. I feel like she was my long lost cousin or sister. We just vibe instantly. Good realtor but even better person. Highly recommended.

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DionFoster7
•  6 years ago

Jenna was the calm in the middle of a pandemic house search. We had a tight deadline we needed to meet, and Jenna exceeded our expectations and got us a home well ahead of the time we needed to close. Jenna also gave us great references for our inspection, garage door installation, and lawyer. Jenna was patient and not overbearing, allowing us to take our time and the lead in our house buying process. When we needed her expert advice, she gave us a guide without overstepping and overwhelming us, and delivered her messages easily and in an understandable way. We got exactly what we wanted and our home is more than we expected. Additionally, Jenna stayed up really late often doing work for us, whether it was a contract that needed to be amended or sending us a list of potential homes. Lastly, Jenna really went over the top at our closing and congratulated us the most heart warming way- a hand painted picture of our family at our new home. It’s the little things that matter most, and Jenna really put everything together in a lovely way.

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tawana4us
•  8 years ago

Jenna is amazing. We could have not purchased our house without her. She was always available when I called. Jenna was encouraging and always even keeled. When I wanted to give up, she wouldn't let me. Jenna is living on purpose, for a purpose, for God's divine purpose for her life. She will be a blessing to you as she is purposed to lead you through the home buying process.

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eric lafontaine
•  8 years ago

Jenna is absolutely our hero! She was constantly available to answer our non-stop questions and made the home buying process a breeze. As first time home buyers, she was patient with us and walked us through the process ensuring we were informed and comfortable each step of the way. Because of Jenna’s hard work we were able to make our dream a reality. If you’re thinking about buying a home, talk to Jenna!