Customer reviews

5.0

29 reviews
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Elle Mitchell
•  6 days ago

Efficient, understanding and great communication skills. Made my first time buying a home easy! Thank you Dwaine!!!

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Nicholas Freeze
•  7 days ago

Dwaine is an amazing loan officer who went above and beyond for my clients. Highly recommended.

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Tammy Perkins
•  8 days ago

Dwaine really worked hard to get my home closed!! He went above and beyond to get everything done in a timely manner!! He is GREAT to work with!!!!

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Cedric Cox
•  8 days ago

As a Down Payment Assistance provider, Dwaine provides phenomenal customer service with impeccable attention to detail. His knowledge of the mortgage/real estate industry is bar none and his ability to simplify explaining the loan process to buyers is outstanding. Five stars ⭐⭐⭐⭐⭐

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Robert Funk
•  8 days ago

Dwaine helped us every step of the way with purchasing our new home. Checked in every week as to how everything was proceeding. Very thorough every step of the way. 5 stars

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Willie Marshall
•  9 days ago

As first-time homebuyers, we could not have asked for a better experience than the one Dwaine and his team provided from Motto Mortgage. Dwaine was always quick to respond, patient with our many questions, and genuinely committed to finding us the best deal possible. He took the time to explain our options, worked hard to secure competitive rates, and guided us through every twist and turn of the process with professionalism and care.

Buying a home can be stressful, but Dwaine and his team made us feel supported every step of the way. Thanks to their dedication and expertise, we are now settling into our new home with confidence. We highly recommend Dwaine and Motto Mortgage to anyone looking for a mortgage broker who truly puts their clients first.

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Jonathan K. Davis
•  8 months ago

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MzUnique M
•  8 months ago

Working with Dwaine as a realtor was an excellent experience! He's very knowledgeable, patient with leading, guiding and directing my clients.

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HOLLY HOWARD
•  8 months ago

Dwaine is my favorite mortgage broker to work with ! He answers questions timely and is super knowledgeable in this industry- my go to guy !!

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Vicmarie Torres
•  8 months ago

Working with Dwaine Jones has been an absolute pleasure! He’s helped several of my clients get preapproved and successfully close on their homes. His communication is always on point, he’s professional, and he truly goes above and beyond for every client.

Where others can’t make it happen, Dwaine will find a way.

It’s an honor to have him as a trusted business partner and part of my real estate team.

Highly recommend him to anyone looking for a loan officer who truly cares and delivers results!

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Patricia de Graaff
•  8 months ago

Dwaine is an awesome lender. Highly communicative and always there to help all my clients putting their best interest first! I highly recommend him!

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Twanna Dewdney
•  8 months ago

I am a realtor. Dwaine and I have closed quite a few deals together. What I like most about working with Dwaine is…he’s responsive and he has a passion for helping people. He has been very supportive by finding DPA Programs to help my buyers out by bringing little to no money to the closing table. That’s always a blessing. I know when I refer Dwaine, he’s going to take care of my clients. I call him Superman!

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Virginia Grant Title Queen
•  8 months ago

Dwaine has a head down, get the job done work ethic reminiscent of his Marine Corps days. If there is a negative to Dwaine it is that he does not pat himself on the back enough and just gets the job done. If you are looking for no nonsense- bulldog work ethic then Dwaine is your loan officer.

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magdalena smyl
•  8 months ago

Dwaine and the team were great, the process was smooth and easy and they explained everything along the way. We even closed earlier than expected. Definitely recommend!

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Melissa Hooks
•  8 months ago

I just started in the Real Estate business by in March of 2025. He was the loan officer on the first home I did. The buyers I had; it was their first home as well. Dwaine helped us every step of the way even when things got tough! He would return calls and answer even it was late at night. My buyers and I truly appreciate everything he did! I definitely would recommend using him for all your loan needs. Thanks again Dwaine for everything you did.

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Sandra McCloud
•  8 months ago

⭐️⭐️⭐️⭐️⭐️

Highly Recommend!

Dwaine Jones was incredibly helpful and knowledgeable throughout the entire process of buying our home. He took the time to explain every step, answered all of our questions, and made what could have been a stressful experience feel smooth and manageable. His professionalism and dedication truly stood out — we’re so grateful for his guidance and support from start to finish!

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Dakota & Tiffany Lolley
•  9 months ago

Dwaine was amazing to work with! He made the process so easy and we had the best experience! Looking for a lender? Dwaine is your guy!

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Umesh Gupta
•  1 year ago

Great service and exceptional knowledge of the industry

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Dwaine Jones
•  1 year ago

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LAKISHA DAVIS
•  4 years ago

Dwaine is the best! My husband and I had tried to refinance our home through the VA for years and no one was able to make it happen for us. We had given up. In less than 60 days Dwaine got it done! He was so informative, responsive, and precise. He told me exactly what we needed to do. This was by far one of the smoothest business transactions for us. I would definitely recommend Dwain Jones!

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Brighton Claircius
•  4 years ago

We were able to use Dwaine and his team of professionals to purchase an investment property. Not only did he give us a great rate, he explained the process from start to finish. This was one of the easier closings we've had while purchasing an investment. If you're looking to save money and close on time, look no further. Call Dwaine!

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Yevette Eden
•  4 years ago

Dwaine Jones is amazing to work with. He's extremely responsive and always helps my clients get to where they need to be.

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Vanessa A
•  4 years ago

Dwaine was always available via phone call or text. He made me feel like I was his only client. That really meant alot being a first time home buyer.

When I had a question, he always went over and beyond to provide an answer. One thing that I really liked was, he would send the information over in "black and white", then he would go over the information with me via phone to make sure I understood.

At the end , we had a little issue but he went to work immediately to solve the problem, the best he could.

It was a pleasure working with Dwaine. I would highly recommend him to family and friends.

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Glenda Grace
•  4 years ago

I feel that Dwaine Jones may be Cardinal Financial’s greatest asset. During the purchase of my home he was easily assessable, and quickly responded to any question or concern I had. He got me into my new home within weeks.

Thank you Dwaine!

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Glenda Hanley
•  4 years ago

I cannot say enough good about the professional service that Dwaine Jones provided to us during our mortgage process! You will not find anyone who will go to bat for you, provide you with excellent customer service and guide you through each and every step of the process than he! I would definitely recommend him to anyone who is in need of mortgage services..... truly the best of the best!