Customer reviews

5.0

55 reviews
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Harper Gibson
•  15 days ago

I could not speak more highly of Lou! Honestly he did more to explain the process, assist with troubleshooting and discuss any and all questions quickly and effectively than anyone else we worked with during the entire process.

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Gavin Countryman
•  a month ago

Lou is amazing, he awnsered every call, text, email throughout the process, and kept me updated as well. i'm pretty sure anyone else would've given up on my situation but he did everything he could and got it!

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tiffani recker
•  a month ago

I cannot emphasize how amazing Lou Incardona was throughout the very confusing mortgage process. He took care of everything that came up and went above and beyond. We are so grateful that he was our mortgage broker! Thanks Lou!

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Jim Gallagher
•  a month ago

Lou was great to work with throughout this process. I had a lot of questions as a first time home buyer using a VA loan, and Lou was always ready with an answer. I’d highly recommend working with him on your next mortgage!

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Shane Spinneweber
•  a month ago

Uncle Lou did a fantastic job helping us through the mortgage process. He communicated with us every step of the way, kept everything clear and stress-free, and moved things along quickly. We always felt informed and confident that everything was being handled properly. I would absolutely recommend Uncle Lou to anyone looking for a knowledgeable and responsive loan officer.

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Cody Austad
•  3 months ago

Lou was great throughout the entire home buying process. Answered any questions that arose immediately via text or phone call. Would 1000% recommend Lou and Motto to anyone buying a home!

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Derrik Gwillim
•  4 months ago

Lou and everyone else at Motto was just great. Took care of everything and helped me buy my first home, and even helped me get a lower interest rate. Answered all my questions and walked me through everything I needed to do. 5 stars.

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Zach Craven
•  5 months ago

Lou and everyone at Motto Mortgage were great to work with. This was my first time purchasing a home and at times it can be overwhelming. Lou was extremely helpful and took my calls/texts even on nights and weekends when I had concerns or questions. 110% recommend. Thanks for all the help Lou and the Motto Mortgage team.

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Colin Stafiej
•  6 months ago

Lou was great! He truly listened to everything we had to say and made the process easy. It’s hard to trust people in such a competitive industry, but Lou is a trustworthy guy that looks out for his clients best interests!

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Charlotte Anderkovitch
•  7 months ago

Couldn’t have asked for a better experience! Recommended to multiple friends.

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Ashley Badura
•  7 months ago

Lou and his team were quick, very helpful and efficient. I cannot believe how seamless the process was!

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Matt V
•  8 months ago

This was my second time buying a home and this was a much easier process This time using Lou. Any questions I had he was there to answer them. He kept me updated on what was going on at all times. If youre looking to buy I would d we definitely consider using Lou.

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Amanda Soule
•  8 months ago

Lou made our home buying experience super easy! He was there to answer all of our questions, no matter the day or the time. When looking there is no one better than Lou! Thanks again for everything

~Nunez family

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devon beckinger
•  9 months ago

Always there to help, made for a truely painless experience.

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Angelo Gatti
•  9 months ago

Wonderful and easy home buying experience. Lou is incredibly knowledgeable and will answer any of your questions thoroughly. Highly recommended.

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Christian Countryman
•  10 months ago

Lou was phenomenal! He was very helpful and informative every step of the way. Also very personable. He made the whole process smooth and easy. I will absolutely be calling him again when the interest rates come down

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Spencer
•  10 months ago

Had a great experience with “uncle Lou” he helped me with my home buying process and all questions I had for 3 months! Finally found the right house and we made it happen! I’m commision so the banks were giving me a hard time. He fought for me to make it happen and now I’m a proud home owner! I’ll be going back to him when it’s time to re finance!

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Maddie
•  11 months ago

Lou made being a first time home buyer such a pain free process. 10/10 I’ve recommended him to multiple friends! Thank you Lou!

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Jesse Inman
•  12 months ago

We just bought our first home and to be honest didn't think it would even be possible for one reason or another, but Lou made us feel assured and like we were family he made the process seem like a breeze and hurdles seem not as big I couldn't recommend him enough especially in a world where professionalism and caring is not very common.

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Emily Schaffner
•  1 year ago

I had a great experience working with Lou to refinance my home. He was very helpful during the whole process. Lou is great at communicating and answered all of our questions! I highly recommend him for anyone looking to refinance or buy!

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Emily Drake
•  1 year ago

Great to work with! Lou helped me finance my first home. Super helpful in explaining everything and always available for questions.

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Liam Bowers
•  1 year ago

Lou and his team made financing and closing on our home a breeze. 10/10

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Meg McGill
•  1 year ago

Uncle Lou is the best! Extremely personable and made a very complicated process stress-free. Always felt like I could call him with any question, no matter how big or small, and it's a big relief to know I still have him while paying my mortgage. He is kind, knowledgeable, and a huge help. Highly, highly recommend to anyone.

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carly fiebig
•  1 year ago

Lou at Motto Mortgage was such an amazing asset to the entire home buying process. He always answered phone calls or text messages. Lou made sure to explain every step to us! I asked Lou probably a million questions and every answer was always with the same level of patience, kindness, and respect. I never felt my questions were silly or stupid. Lou was very down to earth. I knew that the knowledge Lou had would help us secure our house at the best price. My fiancé and I highly recommend Lou! We will use his company and services in the future for sure!

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Joe Ivan
•  1 year ago

Nothing but grateful for the help this man provided my fiancé and I. As first time home buyers and being new to the process Lou made it seem flawless. He works so hard to provide the clear communication and answered any questions we had. Every step of the way he would explain and communicate flawlessly. He worked with us to make sure we achieved what our goal was. The man is truly a blessing and I wish I could give him more than 5 stars. Thank you Uncle Lou !