Customer reviews

5.0

181 reviews
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kevin robinson
•  a month ago

I want to start by saying THE SPIRIT OF EXCELLENCE IS ON THIS BUSINESS. Nothing short of excellent service and compassion every time we spoke to them. Everything I mean everything went smoothly. We closed in almost a months time! These two ladies Taylor and Bethany were the absolute best and did anything they could to make this process easy and enjoyable. No words can describe the way I feel about this company. I would refer the whole United States of America if I could. You guys are angels sent from heaven! Thank you so much again for this amazing opportunity to work with you all. Whenever the Lord says move again, I’ll be back calling. God bless you all and thanks again!

Look no further for all your mortgage needs! Motto is the way!

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Kyler Haskell
•  a month ago

Madyson, Salina, Taylor, & entire team were awesome! They held my hand and explained everything very thoroughly & answered any questions I had immediately! Awesome & kind team to work with!

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Wynona Isenhour
•  a month ago

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Coen Hudson
•  a month ago

Greg and the entire team at Motto Mortgage made the buying of my new home as simple and smooth as possible. They all were a quick text/phone call away with answers to any questions I might have had. Highly highly recommend Motto Mortgage to anybody in need of their services.

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Tyler Sullivan
•  2 months ago

A huge shout out to Motto Mortgage for making a first time home buyer experience so easy. A big thanks to Taylor Leaptrotte and Taylor Donely for personally walking me through and explaining everything I needed to know. I can’t thank them enough for all the help. 110% recommend.

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Marraha Crawford
•  2 months ago

Motto Mortgage, I must start by saying Glory be to God! My experience with this company and my two sweet ladies were more than I could have hoped for!! From calling Taylor on the phone to her introducing her team to one sweet heart Bethany being my go to for everything and her going over and beyond changed my life!!! Thank you Motto Mortgage for helping me with the process of becoming a home owner! I did not know But God did and I am grateful Motto Mortgage Company was the ones who took on the task. Bethany and Taylor I must say Thank you again and again for helping me come in this New Year feeling like a new woman. Our family home will remain a family home in My Family 🥰for all the Family.!

Be bless and wish you all continued success!!!

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Ken Pope
•  2 months ago

Can’t say enough about Salina, Madyson, and Taylor at Motto Mortgage. They are outstanding to work with and I really appreciate all they had to do to finalize closing on our home. They are a great group of people!!

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Crystal
•  3 months ago

Madyson was so helpful with closing on our home. She was so patient with all of our questions and did a great job helping things move along smoothly. We would highly recommend her in a heartbeat!

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Heidi Torok
•  3 months ago

We were recommended Motto Mortgage by our realtor and had a great experience with everyone we worked with! As first time homebuyers, the whole experience seemed daunting, but working with people who knew what they were doing made it significantly more manageable. We worked with Taylor and Bethany and both were extremely helpful, kind, and great communicators. Bethany answered our many questions and did so promptly and clearly. She also notified us what deadlines were coming up and consistently kept us updated throughout the entire process. It was wonderful to work with someone who you could tell cares and is very willing to help! Would highly recommend if you are looking for a mortgage broker!

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Kenneth Kight
•  3 months ago

If you’re reading this review, please know this is written with a joyous and grateful heart. Without the team at Motto Mortgage, I truly believe I wouldn’t have been able to find funding to help me close on my first home. I am a retired veteran and finally getting a chance to have ownership and be a steward for my own life. I was honored to have Greg Leaptrotte as my loan originator. He sincerely is the epitome of professionalism, kindness, and knowledge. Thank you again sir for everything. Last but not least, to Bethany Bracken, I have never had a more patient, communicative, and empathetic experience on a service level. She helped me for weeks to get everything in order. Her help meant so much.

So with that being said. Just remove the stress. Find a local and human touch and work with Motto Mortgage and this team. They are the paragon of the loan experience.

They will be “motto-vated” to help you with your home loan!

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Samuel Holt
•  3 months ago

Motto made mine and my wife’s purchase of a new home as easy as it can be. Quick on expectations from us and quick on any replies for our questions. Done while we are away from overseas.

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Justin Moore
•  4 months ago

I am extremely satisfied with the services provided by Motto Mortgage. They did a phenomenal job on providing the best mortgage plan for me. I highly recommend Motto Mortgage to anyone who is looking for a home to buy. Taylor was a joy to work with. She did an outstanding job to ensure that the transaction was transparent and smooth.

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Briggs Fountain
•  4 months ago

TWO WEEKS EXACTLY from ink on the contract to ink on the closing package. Working with Motto as a whole, professionally, has always been smooth sailing and great teamwork but for a personal purchase for our family, Baker & Gregory knocked it out of the park! I already recommend them to anyone looking for a lender but the personal experience proved yet another reason why anyone looking to purchase shouldn't hesitate to call them!

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Caitlyn Fields
•  5 months ago

I am so beyond grateful for Taylor, my mortgage banker, and Salina, my processor! From day one, they made the entire home-buying process smooth, stress-free, and truly enjoyable. They stayed on top of every detail, kept me informed each step of the way, and always made sure I understood exactly what was happening.

Their communication was incredible—quick responses, clear explanations, and so much patience with all my questions. You can tell they both genuinely care about their clients and take pride in helping families get into their new homes.

Because of Taylor and Salina’s dedication and hard work, we’re officially in our new home, and I couldn’t be more thankful. If you need a lender team who will go above and beyond, this is the duo you want in your corner!

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CHRISTIAN WEATHERS
•  5 months ago

I Can Not Recommend Taylor and Bethany Enough! As a first time home buyer, I was not sure what to expect. But I will say, it was much easier and nothing near as bad as some nightmares I’ve heard from friends trying to purchase their homes from other companies! They worked very hard and had constant communication to make sure all my questions were answered and made my first purchase super smooth! I’d give 10 stars if I could!!

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Tammy Faile
•  6 months ago

I was referred to Taylor by someone who had worked with her before and couldn’t say enough good things — and now I totally understand why! From start to finish, the whole home loan process was smooth and completely stress-free. Taylor was amazing to work with — she answered every question we had quickly and made sure we felt comfortable every step of the way. I couldn’t have asked for a better experience!

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Zamalek 2021
•  6 months ago

Madyson was extremely helpful! Highly recommend!

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Jack Prarher, Jr
•  7 months ago

Motto Mortgage made things easy and stress-free, it was a pleasure working with their representatives.

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Kidada Nelson
•  7 months ago

I had an excellent experience working with Motto Mortgage Simplified. From start to finish, Salina and Madyson were professional, responsive, and made the entire process of securing financing smooth and stress-free. Salina and Madyson took the time to explain every detail clearly, answered all of my questions, and guided me step by step. Thanks to their expertise and support, I was able to close on my new home with confidence. I would highly recommend them to anyone in need of a trustworthy and efficient mortgage partner.

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Daniel DelEs
•  7 months ago

I highly recommend Motto Mortgage. They provide excellent service, guide you through the entire process, and respond quickly to any questions you have.

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Shannon Koss
•  8 months ago

I had the BEST experience with Taylor Leaptrotte with Motto Mortgage! She was always able to answer my questions and explain everything to me in detail!! From beginning to end..she was amazing! She made the process seamless!

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Stephanie Morrall
•  8 months ago

Omggggg! Let me tell you all TAYLOR AND BETHANY are the Best been working with them for over an and half! They got me to the finish line and I close on my house on 8.25.25 🤞🏽❤️🙌🏽

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Mia Young
•  8 months ago

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Siya S
•  9 months ago

Taylor and Bethany were beyond amazing!

After a rough first experience with home buying, I was honestly nervous going into the process again — but they completely turned that around. They made everything so smooth and stress-free from start to finish. Their communication was clear, timely, and always reassuring. They truly went above and beyond to make sure I felt supported every step of the way. I couldn’t be more grateful for their help and would recommend them to anyone looking for a team that’s professional, kind, and truly invested in helping you succeed. Thank you both for making this such a positive and easy experience!

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James Herrin
•  9 months ago

Excellent service and a pleasure working with y’all. First time buyer and they held my hand and helped me through all the hurdles. Thank you