Customer reviews

5.0

32 reviews
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4 reviews with no rating
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Jeffrey Parker
•  a month ago

Lacy Stone with Motto Mortgage was a joy to work with. In conjunction with my Realtor, Lacy was giving us a daily update on what we needed to submit or sign. It became the evening entertainment to expect what she had lined up for us. On a serious note, I don't think I've known anyone who worked harder and delivered undesirable news as good as Lacy did. Not gonna lie, I was glad when we closed, but Lacy Stone with Motto Mortgage would be my recommendation if you want to have a competent Mortgage broker for your next home sale or purchase.

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Melissa Jones
•  a month ago

Lacey was amazing and so easy to work with! She was patient and responsive. She had a solution for every issue and spent time answering all my questions, even on the weekend! I tried to buy this same house a year ago and the financial process was so much more cumbersome. In the case of my recent home purchase the title company fell behind on the survey appointment request impacting my closing date. Lacey pushed and called and did everything possible to fix the timeline so we could close on time. If you want to work with a smart lender who knows her stuff you should definitely reach out to Lacey!

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Jaclyn Treglia
•  a month ago

Through multiple home purchases in the past, our experience with Lacey Stone outshines them all. Availability to start the process last minute on a Sunday and thorough communication and updates through the entire process. Any further purchases we will certainly partner with Lacey as we know it will get done right. Thank you Lacey for your hardwork getting us to the closing table.

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John Brummet
•  2 months ago

As a first time home buyer Lacey and her team were amazing to work with! They were always on top of everything with helping us get pre-approved as well as finding the best loan that worked for us. Lacey gave us great advice and was there for us with any questions we had. She was always looking 1 step ahead in the process to make sure nothing got missed and to ensure we were on the right track. Working with Lacey and her team was one of the best moves we did as a first time home buyer!

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Mike Gabriel
•  2 months ago

Lacey Stone and Motto Mortgage hit it out of the park for me! She was fast and efficient, got me a great rate and she was super helpful as I was exploring different financing options with different potential homes. Absolutely recommend, 10/10.

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Cathy Drury
•  2 months ago

Loved working with Lacey on the closing of my house. Would recommend her to anyone needing her services!!! Lacey is the best!!!!!!👍🏻

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Cody Johnston
•  3 months ago

I’ve worked with multiple mortgage companies and Lacey was definitely the easiest and most helpful out of all of them. Willing and able to answer any questions and made the whole house buying process way easier. Highly recommend!

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Cody Weber
•  3 months ago

Buying a home is such a huge milestone, and I honestly couldn’t have asked for a better person to guide me through it than Lacey Stone. From day one, her knowledge and confidence put me at ease, and she never hesitated to answer my questions—whether it was early in the morning or even 9 or 10 at night. Any time I struggled with uploading documents, all it took was a quick text and she handled it without hesitation by uploading it herself. We were even able to close early!!!!

What truly set Lacey apart was her dedication. My work schedule doesn’t fall within normal business hours, but she still made sure I stayed updated daily (even if nothing changed) and supported every step of the way. She even kept in touch while she was on vacation—something I felt bad about, but she genuinely seemed excited to help. It’s rare to find someone who cares that deeply about helping people start a new chapter in their lives.

I’m incredibly grateful to have had Lacey as my mortgage loan originator. The experience was so easy that even one of my family members is now working with her to become a homeowner. Hopefully more people will join the trend! Anyone would be lucky to have her by their side during the home buying journey (it would be a strong team).

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Christen Ryan
•  5 months ago

Lacey provided us with a level of service that goes unmatched. She made our first home purchase a stress free experience and took the time to answer every question we had. We are so thankful to have had Lacey with us every step of the way!

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Rhonda Abdulla
•  6 months ago

LAC EY IS VERY KNOWLEDGEABLE WITH HOME LOANS AND THE WHOLE PROCESS. SHE MADE MY HOME BUYING EXPERIENCE A GREAT ONE. SHE WENT ABOVE AND BEYOND. I COULDNT BE HAPPIER. THANK YOU SO MUCH. I WILL REFER HER TO EVERYONE BUYING A HOME.

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Stacy Colton
•  6 months ago

From my first phone call to Lacey to the closing date, I was kept informed, my questions were answered in a timely manner, the online portion was user friendly and the customer service was top notch from all involved. In addition, the timeline from start to finish was aprox 1 month versus 3/4 months for some banks and lenders. I highly recommend Lacey Stone and her team! Thank you!!

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Jasmine Blair
•  7 months ago

She made this the best experience for us as first time home owners! She helped walk me through all of the hiccups that came up along the way. She was extremely informative and understanding and patient. She made sure to tell us about the things that most people wouldn’t tell you when it comes to the future of owning a home. We are very grateful to Lacey. She has helped us put our family in a much better place and in something of our own if you’re looking for a mortgage broker stop here and go with Lacey because you will not find anyone better. ❣️

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Samantha Zinn
•  8 months ago

First time home buyers here and I can’t imagine the outcome if we had gone with Chase mortgage as they lacked communication and wasn’t very helpful since the loan advisor was all the way in Utah. So glad our realtor put us in contact with Lacey Stone who was local. She was very helpful and was able to get us what we really needed as far as the closing process and getting us approved for a grant thru hometown heroes as my husband is an RN. Go with a mortgage broker before going anywhere else please. She was always in contact even thru the evening after work hours. We had a couple mishaps that put us over a week past our original closing date but it was not her fault and I believe it was worth it and in the end the goal was met. We closed at the right time and we cant believe we are homeowners and she really made it possible. I’d recommend anything she offers to us as she is 100% knowledgeable and experienced. Thank you Lacey! You rock!!

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Nicholas Madsen
•  8 months ago

I had heard good things about Lacey, and when one of my buyers original lenders could not get the job done, we switched to Lacey Stone. Lacey went above and beyond, and out of all the transactions I’ve done I am actually most impressed with Lacey’s communication. She even took several duties off my own plate and gave the buyer some lender credits without even being asked, out of the kindness of her heart. I highly recommend Lacey Stone with Motto Mortgage.

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Aaron Hooper
•  8 months ago

Lacey was wonderful to work with! Very transparent and efficient, highly recommend!

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Craig Dexter
•  9 months ago

Lacey and her team were recommended to me by someone I trust thoroughly. I was wrapping up a rough life chapter that involved finding a new home for the most important things in my life- my kids. Lacey and her team made me feel like their only client. They were responsive, professional, and most importantly, genuinely caring and understanding of the position I was in. Lacey fought to keep my costs as low as possible and even got me cash back in my pocket at closing. I couldn’t imagine this process going any smoother than it did with Lacey and her team. I will definitely be using her after my next divorce!

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David Ramos
•  9 months ago

"I can’t express how grateful I am for the incredible help I received. Lacey was unbelievably efficient and went above and beyond to get my loan approved in just two days! Lacey knowledge and dedication not only secured me the lowest possible rate, but Lacey also handled every step of the process with such professionalism. By far, she’s the best loan officer I’ve worked with, surpassing everyone I’ve dealt with in the past. Truly outstanding!"

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Bridget Swisher
•  9 months ago

Lacey Stone was absolutely great to work with. She was very fast and efficient and made the homebuying process a lot less stressful. She helped us achieve our dream!!

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Juliette Fuzzard
•  12 months ago

First time home buyer here and I feel so grateful that I got to work with Lacey throughout the process. She is the best!! She made all the scary stuff easy and had so much patience answering my hundreds of questions! I highly recommend her to anyone looking for an honest and hard working lender who will go to bat for you. The home buying experience is something I had been dreading for a long time but her and her team made it very easy.

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Emily Sedacca
•  1 year ago

Working with Lacey from Motto Mortgage was truly a blessing! She stepped in halfway through our home-buying process after our original lender changed companies—a situation that could've been incredibly stressful. But from the moment Lacey took over, everything became a breeze. She went above and beyond for us in every way. My fiance and I felt completely comfortable throughout the entire process thanks to her warmth, professionalism, and constant communication. Lacey was extremely diligent, making sure we had everything we needed well in advance, which helped prevent any last-minute surprises. What stood out most was how present she was every step of the way. Whether it was answering our questions or providing reassurance during an overwhelming time, she made us feel supported and confident in our decisions. We're so grateful for the smooth, stress-free experience Lacey gave us. We highly recommend her to anyone looking for a mortgage lender who truly cares!

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Hayley Vezza
•  1 year ago

Incredibly professional and creative at finding solutions during our transaction, and there were many curveballs as we were selling a home in order to purchase a home. Our initial buyer for our home fell through, and Lacey was automatically looking for other creative ways to get us financed so that we did not miss a beat getting into our new home. We successfully closed on a house that we love with a competitive interest rate in this market and are so thrilled with Lacey! We will recommend her again, and again! Not only did she hold our hand and remind us it’s going to be fine through the entire process, but she showed grace and walked us through our panic. As a professional in the same industry, it’s different when you are in a transaction of your own. I found many of Lacey ‘s characteristics, very rare compared to what other lenders offer, and was incredibly happy overall.

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Bethany Cliff
•  1 year ago

First time homebuyer here. I recently closed on my house with Lacey Stone as my lender. My situation was very unique and quite lengthy. Lacey helped me and reassured me every step of the way! She helped me through a process pertaining to my loan that other lenders weren’t even aware was an option. She thinks outside the box. She was constantly available to answer all my questions (and there were MANY) Believe me when I say she did for me what no one else could!! She went above and beyond!!! 5stars!!!!

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Bethany Cliff
•  1 year ago

First time homebuyer here. I recently closed on my house with Lacey Stone as my lender. My situation was very unique and quite lengthy. Lacey helped me and reassured me every step of the way! She helped me through a process pertaining to my loan that other lenders weren’t even aware was an option. She thinks outside the box. She was constantly available to answer all my questions (and there were MANY) Believe me when I say she did for me what no one else could!! She went above and beyond!!! 5stars!!!!

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Natalie Gordon
•  1 year ago

Google should really add more stars because Lacey is beyond a five star review. We did a USDA Loan which threw many curveballs to finally get to the finish line!! Although Lacey always answered all of my questions was always so positive and reassuring through a crazy stressful time! She always had open communication and answered promptly no matter the time or day!

She’s truly the best this was my husband & I first time doing this! We learned a lot and when the time comes again Lacey will forever be our first choice!! I have and will continue to refer her to all my family and friends!

We love Lacey!!

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Natalie Gordon
•  1 year ago

Google should really add more stars because Lacey is beyond a five star review. We did a USDA Loan which threw many curveballs to finally get to the finish line!! Although Lacey always answered all of my questions was always so positive and reassuring through a crazy stressful time! She always had open communication and answered promptly no matter the time or day!

She’s truly the best this was my husband & I first time doing this! We learned a lot and when the time comes again Lacey will forever be our first choice!! I have and will continue to refer her to all my family and friends!

We love Lacey!!