Customer reviews

5.0

20 reviews
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cool exciting
•  2 months ago

I had an amazing experience with Jerome and his team! They were very thorough, very diligent, and extremely competent. I would definitely recommend his firm for your lending needs.

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Alexandra
•  3 months ago

Mr. Jermone is the best loan officer to work with he is caring and professional answering all my financial questions and helping understand my mortgage and the cost of closing associated with purchasing a new home. Thanks for helping my dream of home ownership come true. Such a blessing and joy to work with.

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Louise Cook
•  9 months ago

Firstly, I would like to thank The Motto mortgage team. Working with Jerome and his team was the best mortgage experience ever. Although they had many clients, their services and attentiveness to my mortgage needs made me feel that I was the only client they had. I will recommend this team of mortgage experts to everyone! I enjoyed the entire process, yes even providing then with all the documents they needed from me. I tried to be as diligent for them as they were for me. And I made no mistakes selecting this team to assist me and obtaining my beautiful home. Thank you again team!

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Anita Jones
•  9 months ago

I enjoyed working with jerome.he would calmed me down when I got two anxious the process was smooth.And I love my new home

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Zoe Hayden
•  1 year ago

Jerome was so helpful in the process of me refinancing my home. He does everything he can to get the best circumstances for his clients. I’m very grateful!

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Ladonna Jones
•  1 year ago

Love, love, love everything this company did for me in getting me into my home! Absolutely outstanding service and closed me in under 30 days!!!! Thank you so much for helping me!!!! I love my purchase!

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Valencia Caroline
•  1 year ago

Where do I begin with shouting from the mountaintop about how amazingly professional, incredibly helpful, and outstandingly compassionate Jerome is!?! Day, night, weekends...it didn't matter if I had a question (even if I'd already asked it before... and just needed clarification) he would make time to explain it to me again until I understood and even took time to calm my anxiety during the homebuying rollercoaster. I truly believe that because of his preparation methods on the front end, I was much calmer and incredibly prepared as I approached the days and hours before closing day. I would have been a wreck had it not been for his meticulous game day to-do list and pep talks! I am forever grateful for the sacrifices he made to help my son and I become homeowners. But not only did he help us get into the home, he even followed up with us weeks later to make certain that we met our county's property tax deadlines so that we don't miss out on exemptions ! Jerome is truly passionate about what he does which is evident from beginning to end. You'll be in great and honest hands with him! God bless !

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Anthony Bradford
•  1 year ago

Working with Jerome and his team at Motto was an amazing experience. Consistent and transparent would have to be the most accurate description of their work. For our first home we wouldn’t have rather experienced this process with another team!! If you’re looking for your first or adding to your portfolio, look not further. Motto Mortgage is who you need!!

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mustafa grant
•  1 year ago

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Nylan Washington
•  1 year ago

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Salisia Murray
•  1 year ago

I’ve had the pleasure of working with Nicole Thornton, Jerome Rudolph and Wanda Maybank at Motto Mortgage 321 as a Realtor assisting my buyers , and I couldn’t be more impressed! Their expertise, responsiveness, and dedication to providing excellent service have made every transaction smooth and stress-free. All three of them have truly gone above and beyond to ensure that my clients have understood every step of the mortgage process, feel confident in their choices, and close on time if not sooner. Their team’s commitment to communication and professionalism sets them apart in this industry. Highly recommend Motto Mortgage 321 for anyone looking for reliable and client-focused mortgage professionals!

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Toi Jones
•  1 year ago

I highly recommend Motto Mortgage! Their team is fantastic and always goes the extra mile to ensure the loan process goes smoothly. They stay on top of every step and keep the communication clear and timely, so there are never any surprises. I’ve closed multiple deals with them, and they’ve become my go-to lender because of their reliability and commitment to excellent service. They are truly dependable, and I trust them to keep their word every time. If you want a trustworthy lender that makes the process easy, Motto Mortgage 321 is the one to choose!

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Dedra Carter
•  1 year ago

Record closing! I had a client that needed to get a quick closing and model came through less than 20 days we closed. Very efficient and knowledgeable always greeted with the smile.!!!

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Jamestown was fa Alexander Gf r
•  1 year ago

Jerome is the man multi tasking great guy to get with made me feel real comfortable getting through things when I had doubts he is the best in the business very professional at all time will definitely recommend to all my friends

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Stephon Hooker
•  1 year ago

Jerome helped me every step of the way. Answered the phone when I needed him. Provided detailed expertise and had my best interest at heart. I’ll be sending anybody I know to motto based on my experience with him.

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TRHOPALMERHOUSE
•  1 year ago

Jerome was very helpful and provided recommendations when needed. He explained the process thoroughly and kept me informed. HIGHLY RECOMMENDED for his service.

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Nivi Peterson
•  1 year ago

Jerome at Motto Mortgage was a great resource for procuring my home! He was always available to help answer questions or help mitigate concerns, ensured that I was aware of any pending action items to prevent delays, and made sure that I was aware of all of my options and taking advantage of the best one for my situation. All very important aspects when navigating the complex world of home financing.

All in all, he helped to ensure that my closing was quick and easy! I have and will continue to recommend Jerome as a broker!

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Asia Leak
•  1 year ago

As a 1st time home buyer, Jerome at Motto Mortgage made the home buying process easy. He answered all of our questions, prepared us for requirements guiding us through the entire process from beginning to end. There were no surprises throughout the process. I would recommend their services to anyone looking to finance their home.

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Tajinique Bottom
•  2 years ago

Truly a 5 star experience working with Motto Mortgage!!! My loan officer Jerome was extremely helpful and I honestly wouldn't have made it through the home buying process without him as a first time buyer. He was very communicative, responsive, and knowledgeable. Would highly recommend working with them for your home buying needs

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Olivia Allen
•  2 years ago

Had a very great experience with Jerome Rudolph. Very experienced broker.. Explained each step of process and made the buying process very attainable. Response time to any question was in a timely manner.. very good service